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Assistant General Manager

Company: IPIC Theaters, LLC - Operations-Leadership
Location: Austin
Posted on: January 16, 2022

Job Description:

About Us: IPIC Theaters, LLC strives to be our guest's favorite destination for a night out on the town. Our newest facilities blend three distinct areas - a polished-casual restaurant, a farm-to-glass full-service bar, and our world-class luxury theater auditoriums - into a one-of-a-kind experience. Our unique concept offers a multi-faceted experience of dining, drinking and watching a movie in a luxurious setting. It's a great way to enjoy a night out, under one roof with friends, family and colleagues.Assistant General ManagerAccountable for delivering innovative hospitality and memorable experiences by leading the operations of the theater team.
The Assistant General Manager is responsible for managing all Front-of-House functions of the theater including but not limited to: Guest Services, Ninja Servers, Bartenders, Rushers, Concessionaires, and Projectionists. Ensuring innovative hospitality and memorable Guest experiences, the safety of our team and our Guests, and overseeing the quality and consistency of our service, food, and beverage. Responsibilities:

  • Ensure compliance with IPIC Theaters programs and processes for Film Programming, Financial Management, Restaurant Inventory, Vista Ticketing, POS and Hot Schedules.
  • Manage site level hiring activities for team members; identify talent and provide development opportunities to increase management pipeline and maximize engagement/retention.
  • Perform daily opening, closing, operational, and administrative duties with comprehensive, detailed approach to safety, building maintenance, repairs, and sanitation/cleanliness
  • Supports team members with training, coaching, management development, and overall direction to improve team and individual development.Requirements & Qualifications:
    • 3-5 years of experience in complex operations with a strong focus on food and beverage programs, hospitality, and brand management.
    • Outstanding professional communication skills; written, verbal, and non-verbal.
    • Demonstrate good judgement, decision making, and conflict resolution skills.
    • Experience with managing a team; goal setting, team meetings, performance management and coaching.
    • Team retention and development skills; minimizing turnover through solid hiring and team engagement activities; internal promotions and cross-training.
    • Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs.Benefits:
      • Competitive base salary and annual bonus opportunity.
      • Company paid Life insurance and Short-Term Disability insurance.
      • Medical, Dental and Vision Benefits.
      • Discount Dining and Free Movie Tickets.
      • Discounts through Life Mart and Tickets at Work. IPIC Theaters, LLC is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.

Keywords: IPIC Theaters, LLC - Operations-Leadership, Austin , Assistant General Manager, Executive , Austin, Texas

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