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Customer Services Representative, $15 (Central, 78752)

Company: Kelly Services
Location: Austin
Posted on: September 14, 2019

Job Description:

Job DescriptionAs a Partner Services Representative you are primarily responsible for responding to all inbound requests coming from client accounts through the client services call center. The Partner Service Representative will act as a liaison to create and maintain a positive relationship with clients on behalf of NetSpend, ensuring the success of the relationship.????This position requires a flexible work schedule, with the ability to work some nights and weekends.????Next steps:1. Click to apply: https://sforce.co/2m4gETX2. Send updated resume to Stephanie.Corona@KellyServices.com letting me know why you are a great fit for the position3. Call 512-372-4413 extension 219 to further discuss your qualifications- Responsible for answering????partner billing and transaction questions, marketing and promoting debit card services, and????partner orientation - Serve as "debit card industry expert" in support of????partner sales efforts - Develop a client portfolio including relevant users, technical documentation to support sales efforts, and client use of the product - Manage existing????partner base, working with sales staff - Liaison with internal business development, operations team, marketing, and customer service to ensure????partner satisfaction - Identify market opportunities for enhancements to existing products and development of new products???????? RequirementsSkills/Education/Experience:- Excellent oral, written and interpersonal communication skills - Extremely professional, personable and outstanding at communicating in a positive and effective manner - Must be a champion of superior Customer Service - Working knowledge of computer operation, including proficiency in MS Access, Word, and Excel - Ability to demonstrate strong organizational skills - Ability to prioritize workload and work efficiently with minimal supervision - Outbound sales experience preferred - Complete knowledge of all Call Center policies preferred - Bilingual (Spanish) preferredHighlightsFor immediate consideration, please e-mail resume to Stephanie.Corona@KellyServices.com and follow up with a call to 512-372-4413 extension 219 or come to the Kelly Services office at 6836 Austin Center Blvd.Why Kelly--? As a worker today, it???s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what???s next is what we???re all about. We know what???s going on in the evolving world of work???just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined. About Kelly-- At Kelly, we???re always thinking about what???s next and advising job seekers on new ways of working to reach their full potential. In fact, we???re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Requirements:

Kelly Services

Keywords: Kelly Services, Austin , Customer Services Representative, $15 (Central, 78752), Sales , Austin, Texas

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