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Sales Operations Analyst

Company: RF Code
Location: Austin
Posted on: July 15, 2019

Job Description:

RF Code is a privately-held Austin-based company that develops real-time data center management solutions incorporating a combination of sophisticated, industry leading in-house developed software and wire-free sensors. Our solutions have a proven track record with Fortune 100 companies, large governmental agencies, and leading healthcare institutions.We are looking for a Sales Operations Analyst to support sales forecasting, analysis, reporting, operations, processes, and systems. Our Sales Ops Analyst will report to the Senior Director of Operations and work with the Sales, Manufacturing, and Finance teams. Our Analyst will serve as the front-line Salesforce.com contact for the sales team, and he/she will be responsible for all aspects of sales order entry and management in NetSuite; weekly, monthly, and quarterly reporting; sales process support; and commissions calculations.The ideal candidate must be able to reinforce sales processes diplomatically, but also be able to provide recommendations for improvements and be adaptable when changes are needed. The candidate must be detail oriented and be able to balance competing priorities.The following are typical activities and responsibilities of the Sales Operations AnalystAnalyze and calculate subscription orders, including co-terminus add-ons, and provide pre-sales guidance to sales teamGuide and train the sales team on use of Salesforce.comServe as primary point of contact with customers regarding receipt of POs, missing information, lead times and order confirmationWork with manufacturing teams on product availability and lead timesUnderstand and make recommendations on NetSuite business processes related to order managementRegularly report on billings, bookings, and commissionsREQUIREMENTSRequired Knowledge and Skills:5+ years of order management and/or sales operations experienceCritical thinking and analysisProven history of workplace adaptability and continued desire to learnStrong customer service skills and ability to remain detail oriented in stressful situationsUnderstanding of basic GAAP principlesStrong organization skills, time management and ability to multi-taskRecommended Knowledge and Skills:Prior experience with Salesforce.comPrior experience with NetSuiteFamiliarity managing both hardware and software ordersExperience with B2B subscription order managementEducation/Experience:Bachelor's Degree in operations, finance, or accounting5+ years of order management and/or sales operations experience

Keywords: RF Code, Austin , Sales Operations Analyst, Sales , Austin, Texas

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