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Global Sales Ops - VMC Senior Business Analyst

Company: VMware, Inc.
Location: Austin
Posted on: November 10, 2018

Job Description:

Business Summary: VMware accelerates digital transformation through a software-defined approach to business and IT. The trusted platform provider of choice for more than 500,000 customers globally, VMware is the pioneer in virtualization and an innovator in cloud and business mobility. A proven leader, VMware allows customers to run, manage, connect and secure applications across clouds and devices in a common operating environment. Our team of 20,000+ people working in 50+ locations worldwide is committed to building a community where great people want to work long term by living our values of passion, innovation, execution, teamwork, active learning and giving back. If you are ready to accelerate, innovate and lead, join us as we challenge constraints and problem solve for tomorrow today. Job Role and Responsibilities: This Senior Analyst will play a leadership role in the design and deployment of processes and systems supporting VMware's cloud offerings. You will report to the Global Cloud Sales Ops Director and will be the subject matter expert on VMC sales processes and systems. You will set direction, support system updates and drive enablement activities. They will collaborate with the Sales Operations team, Sales leaders, process leaders for other offerings and corporate IT staff. * The main task is act as "Process Owner" for certain VMware cloud processes and systems, including: * Partner with Sales Ops and Sales leaders to understand cloud sales motions * Lead discussions/decisions on strategic and tactical direction on optimizing cloud sales motions through process improvements, system enhancement and automation * Collaborate w/ other process owners and IT resources to design process and system changes * Manage and prioritize system enhancements in Salesforce.com and other automation projects, including user acceptance testing * Coordinate and conduct enablement and training efforts * Be a domain expert and trusted strategic advisor on subscription-based operational processes * Support regional teams with queries, analysis and problem solving Required Skills: * Leadership experience in process design and system requirement definition * Experience with direct and indirect sales motions, including partnering with sales management in operational or other roles * Recent experience with Salesforce and order management processes * Proven operations experience gained within a fast-paced high-tech organization * Confident working independently and with remote teams * Internal transfers preferred Preferred Skills: * Do you have experience in Software, Cloud, or Infrastructure such as Compute, Network, Storage?SDL2017

Keywords: VMware, Inc., Austin , Global Sales Ops - VMC Senior Business Analyst, Sales , Austin, Texas

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