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Field Service Representative

Company: Straight Defined Community
Location: Austin
Posted on: July 12, 2018

Job Description:

Straight Defined is a community that holds many communities under its branch that is privately ran based on memberships. Our company was designed to support everyday living as well as businesses whether you're established or building. Straight Defined is a worldwide organization that is built as an establishment under the impression of its logo. Straight Defined holds it own healthcare, food chains, businesses, affiliates, entertainment and more. Holding your lifetime membership gives you the power to control your own destiny regardless of the world around you.

We are looking for a motivated Field Service Representative that can work with little direction to ensure the high quality of customer service. The goal is to maximize customer commitment and the prosperity of business by producing results in a timely manner. Your goal is to promote our company and all of its services and products.

Responsibilities

  • Undertake all customer support tasks in external facilities
  • Operate efficiently to conclude all on-site explanations of company services and products and test activities
  • Guarantee that the work progress accurately follows the agenda
  • Perform troubleshooting and strive to resolve issues
  • Produce frequent and analytical service reports
  • Operate vehicle in a safely manner and use field automation systems
  • Adhere to company's given rules and regulations
  • Team up with colleagues and pass on important information
  • Discern customer needs and offer advice or recommendations
  • Formulate relationships of trust with customers Requirements
    • Proven experience as a field service representative
    • Ability to manage and preserve technical equipment
    • Good knowledge of English
    • Ability to easily acclimate to modified schedules and shifts
    • Accustomed to using mobile tools and applications

      Keywords: Straight Defined Community, Austin, Field Service Representative, Sales, Austin, Texas

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