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Guest Services Representative - Austin, TX

Company: LasikPlus
Location: Austin
Posted on: April 16, 2018

Job Description:

Job DescriptionAre you looking for an exciting and rewarding career opportunity to work with a leading provider of laser vision correction in the United States? Would you like the opportunity to earn up to $1,500 per month in bonus and participate in great benefit plans? Would you like to work for a second-generation, family owned business that helps people see? Would you like to help donate money and glasses to underprivileged people in our country and beyond? Join US at LasikPlus!Due to our continued growth, we are looking for highly-motivated Guest Services Representatives to join our team. We have a training program and will train motivated and committed individuals who have a passion for patient care and customer service. In this position, you will play a key role in creating a comfortable, welcoming environment for our patients and to assist with scheduling, registration, insurance verification, updating patient emergency medical records and other administrative duties as needed. If you would like to join an environment that will inspire you to expect the most of yourself and your career, and if you meet our requirements, we definitely want to hear from you. Contact us today! Job ResponsibilitiesAs a Guest Services Representative, you will be responsible for greeting patients and providing quality patient care, excellent communication and customer service care and provide high patient excitement and drive and generate leads towards laser vision correction surgery.Additional responsibilities for this role include:Verifying schedule times with patientsPreparing chartsHandling pre-admission and consent formsCounseling patients on their insurance and payment optionsReceiving and securing payments from patientsJob RequirementsAs a Guest Services Representative, you should possess exceptional organizational and problem solving skills, with the ability to handle multiple competing priorities in a highly-dynamic work environment. Additionally, it is important that you display excellent verbal and written communication, and strong interpersonal and presentation skills, as well as strong computer skills. Specific qualifications for this role include:Retail/sales experience is preferred but not requiredDemonstrates initiative, drive and follow-throughAttention to detailAbility to work independently with minimal guidance as needed and work well under pressureJoin LasikPlus – and help us transform the lives of our patients.Apply now!LasikPlus is an equal opportunity employer. To learn more about our company please visit us at www.lasikplus.com or see our great reviews on Glassdoor.Company DescriptionLasikPlus is proud to be a second generation family-owned and operated LASIK provider. Currently led by Craig P.R. Joffe and founded in 1995 by Dr. Stephen N. Joffe and his wife Sandra, our goal has always remained the same – to provide our patients with amazing care and customer service while offering industry-leading affordability. Collectively, the expert surgeons at LasikPlus have performed over 1.5 million procedures. We were one of the first providers to perform laser vision correction in the United States, shortly after the technology was approved by the Food and Drug Administration (FDA) in 1995. At LasikPlus, we use 100 percent bladeless technology and multiple laser platforms to ensure as many patients are candidates for laser vision correction as safely possible. And, multiple platforms allows us to customize treatment plan for each individual patients unique vision needs.What We DoProcedures:LASIKLASIK (laser in situ keratomileusis) is a surgical procedure that uses an excimer laser to reshape the cornea for the correction of nearsightedness, farsightedness, and astigmatism. At LasikPlus, we utilize 100% bladeless, all-laser LASIK surgery. By using a laser to prepare the cornea, we are able to offer our patients improved precision and recovery over past methods, such as the use of a microkeratome blade.PRKThe difference between PRK (photorefractive keratectomy) and LASIK, is in the preparation of the cornea. For PRK, the corneal tissue is gently wiped from the cornea. The reshaping of the cornea for the correction of the refractive errors is identical to LASIK. The PRK procedure offers distinct advantages over LASIK for some patients. Only an expert LASIK doctor can determine which procedure is best for you.

Keywords: LasikPlus, Austin, Guest Services Representative - Austin, TX, Sales, Austin, Texas

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