Passenger Service Agent
Company: dnata Catering
Location: Austin
Posted on: January 27, 2023
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Job Description:
dnata is hiring Passenger Service Agents at AUS Airport!
Pay Rate $21.00/hr
Shift hours: 2:30pm-6:30pm (hours may change due to early or late
aircraft arrivals/departures)
* Weekly pay, 401K, paid time off, paid training and company
uniforms *
We are "Reconnecting a Better World" through our best-in-class team
of dedicated, passionate, and highly trained aviation
professionals. We have been awarded "Ground Handler of the Year"
for seven consecutive years and are committed to our Vision of
being the world's most admired air services provider. Led from our
Global Headquarters in Dubai and with international and domestic
operations spanning six continents, our Mission is to deliver the
promises our customers make. If you're looking for a highly
rewarding career in aviation services, you're looking for
dnata!
dnata is one of the world's largest air services providers.
Established in 1959, the company ensures the aviation industry
operates smoothly and efficiently in 129 airports. Offering ground
handling, cargo, travel, and flight catering services in 35
countries across six continents, dnata is a trusted partner for
over 300 airline customers around the world. Each day, the company
handles over 1,900 flights, moves over 8,500 tons of cargo, books
over 16,000 hotel stays, and uplifts over 320,000 meals.
As a dnata Passenger Service Agent, you have an essential role of
handling administrative procedures for international passengers
before and after a flight, including but not limited to:
+ Electronic check-in of passengers for international travel
+ Verification of documents for international and domestic
flights
+ Assign passenger seats
+ Ensure correct boarding passes are provided to each passenger for
the assigned flight
+ Verify ticket and seat reservations
+ Match manifest to on-board count
+ Announce arrivals and departures as necessary
+ Provide information to passengers/customers as requested
+ Connect/disconnect Jetway/stairs as necessary
+ Assist with baggage tagging and baggage claim reports
+ Maintain current knowledge of all flight times during designated
shift
+ Maintain liaison with Airlines, Customer Service Representatives
and Ground Handlers
+ Performing other duties as assigned
+ Possess and maintain a valid state driver's license and other
FAA/Airport required identification/seals or authorizations
+ Possess a high school diploma or GED equivalent
+ Excellent communication and interpersonal skills
+ Possess basic computer literacy
+ Ability to stand, bend, stoop, and walk for extended periods of
time
+ Push, pull, lift, and load up to 70 pounds
+ Exceptional customer service skills
ID: 2022-4940
Street: 9401 CARGO AVE SUITE 400
Keywords: dnata Catering, Austin , Passenger Service Agent, Sales , Austin, Texas
Click
here to apply!
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