Full Time Sales Associate
Company: Joybird
Location: Austin
Posted on: June 23, 2022
Job Description:
Joybird was founded on the idea that people should never settle
when it comes to their home furnishing, but rather have the freedom
to be boldly original. Our custom-made and curated furniture is
built to meet the demands and unique tastes of our customers,
providing a high-quality product that will be enjoyed for a
lifetime.We are seeking a Full Time Sales Associate to help us open
our first retail location at The Domain in Austin! As a Full-Time
Sales Associate you will also be a Key Holder. The ideal candidate
will be an ambassador of our brand.As a member of Joybird's Retail
Sales team you will be focused on delivering the best possible
overall customer experience. As the first-responding front line of
Joybird, dedication, professionalism, communication,
self-motivation and a strong sense of empathy are essential
qualities in an ideal Joybird Sales Associate. You must love a
high-energy, ever-evolving, fast-paced working environment where
your responsibilities are shifting, but the quality of your
impeccable service and delivery remains stellar, no matter
what.What You'll Do:
- As a Key Holder you exhibit an aptitude for managerial
responsibilities. This position is responsible for opening and
closing the store and performing other duties in the absence of
management.
- Oversee the sales floor in periods of high volume, provide
support to sales team and supervise to ensure that the store is
meeting financial goals and that associates are providing excellent
service to our guests
- Effectively perform the Lead Sales Associate role, serving as a
role model to our sales team in sales generation and customer
service by relentlessly delivering an exceptional customer
experience.
- Maintaining the showrooms design and visual standards using
merchandising guidelines.
- Maximize sales by growing and maintaining a strong client base
by building your own personal clientele book and driving store
sales through client follow-up, phone calls, and personalized
outreach.
- Assist our leadership team to create programs and initiatives
to make our customers' experiences even better
- Share your valuable insight with our product, marketing and
technology teams regarding customer needs and feedback.
- Listen and acknowledge customer feedback and complaints,
empathize and present the best possible solution.What We're Looking
For:
- 2+ years retail sales experience with shift supervision
experience preferred
- Strong interpersonal and customer service skills required
- Passion for driving the customer service experience
- Knowledge of furniture industry a plus
- Ability to work well both independently and in a collaborative
or team setting
- Proficiency in Mac operating systems and Microsoft office
- Strong leadership and communication skills both written and
verbal
- You truly own your business and have open availability to work
a flexible schedule including mornings, evenings, weekends, and
holidays
- Able to routinely move objects weighing over 50 pounds and to
understand safety requirements.Our Core Values:
- Customer-centric You are passionate about delivering an
end-to-end WOW experience for every customer.
- Transparent You exchange information and feedback frequently to
strengthen relationships, ensure alignment, and elevate problem
solving.
- Results-driven You aim high and go beyond tradition and
standards to reach our goals.
- Constantly evolving You're never satisfied and are unafraid to
be a better version of yourself.Perks:
- Competitive salary
- Generous benefits including medical, dental, vision, FSA,
401(K)
- Ample Paid Time Off
- Fully stocked pantry with your choice of snacks and drinks
- Furniture discounts (for friends and family too!)Job Type:
Full-time
Keywords: Joybird, Austin , Full Time Sales Associate, Sales , Austin, Texas
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