Director of Sales Operations
Company: Elm Street Technology
Posted on: June 23, 2022
Elm Street Technology provides Real Estate Brokers and Agents,
and their Lending Institution partners with a creative and
thoughtful technology tool set to initiate conversations and foster
business relationships with the clients they serve.
The company's growth is being driven by both an organic (sales
driven) and inorganic (acquisitions) business model and we expect
to top $60 million (plus an upcoming acquisition of an Austin-based
target with $22M in revenues) in revenues by year end 2021.
Director of Sales Operations Position:Elm Street Technology is
looking for an experienced Director of Sales Operations to oversee
a critical sales support function for the company.
The Director Sales Operations (DSO) manages support functions
essential to sales force productivity. These include planning,
reporting, quota setting and management, sales process
optimization, sales job design, sales training and sales program
implementation. The DSO is responsible for the overall productivity
and effectiveness of the assigned sales organization.
The Director of Sales Operations will:
Coordinate sales forecasting, planning, and budgeting processes
used within the sales organization. Proactively monitors and
strives to maintain high levels of quality, accuracy, and process
consistency in the sales organization's planning efforts.
Supports the equitable assignment of sales force quotas and ensures
quotas are optimally allocated to all sales channels and resources.
Works closely with sales management to inspect sales process
quality, prioritize opportunities for improvement and assists in
understanding process bottlenecks and inconsistencies and
facilitates an organization of continuous process improvement.
Monitors the accuracy and efficient distribution of sales reports
and other intelligence essential to the sales organization and
recommends revisions to existing reports or assists in the
development of new reporting tools as needed.
Implements enabling technologies, including CRM, to field sales
Coordinates training delivery to sales, sales management, and sales
support personnel in the sales organizations supported.
Provide input to senior leadership in the development and
administration of sales incentive compensation programs.
Working with Accounting, Finance, and Human Resources, provides
assistance/input with sales incentive compensation administration
on an as-needed basis, or when required to arbitrate or clarify the
application of sales compensation program policies and
Professional experience / Qualifications of a Director of Sales
OperationsThe ideal candidate will possess the highest level of
business organizational acumen and demonstrate the ability to
establish and communicate a shared vision of the strategy and the
future direction of the business.
The ideal candidate will be evaluated on the basis of the following
experiential and competency criteria:
Four year college degree from an accredited institution
Five plus years at a management level within a sales operation
function in a transactional business-to business sales environment.
Demonstrated proficiency managing analytically rigorous
Experience deploying sales technologies and reporting tools across
This position requires limited travel.
Subject matter expert in Salesforce
Leadership Characteristics of a Director of Sales Operations:A
highly motivated, seasoned, energetic and mature executive, with
high confidence in his/her superior professional skills and someone
with the ability to integrate will with existing leadership team,
who will support the growth and mentoring of employees of the
A person who can balance functional experience with an
entrepreneurial attitude illustrated by a high level of focused
energy, drive, ambition, risk-taking, adaptability and a track
record of successful problem solving.
A resilient and committed executive with a flexible and adaptable,
open and straight-forward operating style; non-political and
non-bureaucratic; someone with a natural and effective consultative
approach who will gain the trust and respect of individuals at all
A hands-on, involved leader with excellent interpersonal skills,
and the capability to build and motivate teams. An appreciation of
people as a company's most important asset.
An individual who can operate under pressure, adapt to rapid
change, and keep things in perspective and have a passionate
commitment for building a business with long-term value.
Keywords: Elm Street Technology, Austin , Director of Sales Operations, Sales , Austin, Texas
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