Customer Service Agent (Chat & Email)
Company: VXI Global Solutions
Location: Austin
Posted on: May 14, 2022
Job Description:
**VXI Austin is a 100% vaccinated site. You must be fully
vaccinated to apply and work at this site. Please bring your
vaccination card with you for verification.**About the Position:
**This role is 100% onsite. You will be working onsite in our fun,
energetic, motivating, colorful call center with other rock stars
cheering you on to success!** Email and Chat Customer Service
position providing product and service information to customers and
resolving customer issues using a consultative approach, all via
email and chat.What qualities must you possess? Glad you asked!
- Rock Star level customer service skills
- Are you patient? Empathetic? Passionately Communicative? These
are a MUST!
- Were you born with natural problem-solving and troubleshooting
skills? Does everyone come to you for solutions? If so, you've got
what we need!
- Natural Rapport Builder
- Can you overcome objections to meet assigned metrics?
- Can you hang til 10pm or later? COMPLETE flexibility is needed
anywhere between 9am-11pm, including weekends and occasional
holidays
- Do you have at least 1 year customer service experience in 1
job? We will invest in your success and teach you all you need to
know and need candidates that have the tenure and staying
power.
- Must have a HS Diploma or GED and able to pass a background
screeningPut those texting fingers away and brush up on your
typing! We need you to be at 35 WPM for this role. You will take a
few short assessments that you must pass prior to
interviewing.What's it like to work at VXI?
- Competitive salary - $18.50 STARTING PAY! PLUS you can earn
additional bonuses!
- Paid training
- 401K plan
- Health Insurance (Medical, Dental, Vision & Life)
- Cell phone benefits for employees - $25/month per line for
unlimited phone, text and data.
- Referral for Life Program TM- Residual bonus every pay period
for you and your referral
- Fun Work environment that includes luncheons, contests, gift
cards, and other prizes as incentives
- Abundant Advancement Opportunities
- Equal Opportunity Employer**VXI Austin is a 100% vaccinated
site. You must be fully vaccinated to apply and work at this site.
Please bring your vaccination card with you for
verification.**REMINDER: **This role is 100% onsite. You will be
working onsite in our fun, energetic, motivating, colorful call
center with other rock stars cheering you on to success!**
Keywords: VXI Global Solutions, Austin , Customer Service Agent (Chat & Email), Sales , Austin, Texas
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