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Sales Agent

Company: ZenBusiness
Location: Austin
Posted on: January 15, 2022

Job Description:

Who We Are At ZenBusiness

We're a trusted partner for small business owners that want a solution to the challenges of starting, running, and growing a business. We use technology and automation to provide fast and low-cost services, expert support, and a personalized dashboard that puts everything small business owners need at their fingertips. We are an Austin-based start-up that is fully remote and is excited about helping other entrepreneurs and business owners realize their dream of creating and growing a successful business. In doing so, we hope to radically shift the business landscape by empowering more people to be their own boss and become financially independent.

Being part of ZenBusiness means being part of a community of problem-solvers, doers and strategic thinkers. We offer our employees flexible work schedules, paid time off, health, vision and dental benefits, disability insurance and fun weekly virtual activities. We are an Austin-based remote company.

What This Role Is

ZenBusiness is seeking Sales professionals that have a passion for delivering friendly, timely, and knowledgeable customer interactions about our products and services. You'll need to be an active listener to understand the customer's needs and then offer the appropriate solution for each situation. In doing so, you'll be presenting our products and services, demonstrating both features and benefits that will lead to generating revenue.

The successful candidate for this role will be generating new and recurring revenue for ZenBusiness. We are looking for someone with full-time availability with the shifts 5 days per week between 8am and 8pm CT. (Mon-Fri) This is a fully remote position.

What You Will Be Responsible For

  • Provide customers and prospects with information and pricing about ZenBusiness products and services and effectively close sales
  • Assist customers with phone and chat inquiries to help move the sales progress forward.
  • Responsible for maintaining a high level of professionalism with potential clients and working to establish a "WOW Experience" with each interaction.
  • Update customer information within Salesforce during and after each customer contact
  • Stay updated on product knowledge and take initiative to expand industry knowledge
  • Maintain Satisfaction Ratings based on criteria set by leadership

    • Minimum High School Diploma/GED required
    • Minimum 1 year of Customer Service or Sales Support experience in a contact center, legal, or other service environment
    • History and Proven experience effectively prioritizing workload to meet objectives
    • Experience with Salesforce or other CRM applications
    • Excellent interpersonal communication skills
    • Willing to learn, self-motivated and a great team player.
    • Be comfortable with change and uncertainty in a fast-paced environment

      Bonus Qualifications
      • Customer Service experience
      • Mac OS knowledge
      • Experience with Google File Stream, Docs, Sheets, and Adobe DC

        **Unless expressly indicated, this role is not open in the state of Colorado.**

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Keywords: ZenBusiness, Austin , Sales Agent, Sales , Austin, Texas

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