Customer Service Representative

Company: Steve Vinklarek - State Farm Insurance Agent
Location: Austin
Posted on: January 15, 2022

Job Description:

Our ideal candidate loves talking to people and proactively solving issues. You will be responsible for assisting clients questions and making necessary policy and billing changes.

Responsibilities
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Communicate with customers in person, as well as via phone and email
Process payments
Work with sales team to meet customer's needs
Establish customer relationships and follow up with customers, as needed
Data entry in Salesforce

Qualifications
1 year of customer service work preferred
Excellent phone etiquette, verbal and written skills
Proactive in problem solving
Strong attention to detail and understanding of risk processes and procedures preferred
Ability to adapt and adjust to changing priorities
Proficient knowledge of PC (Microsoft Outlook, Word, Excel and Internet)

Benefits
Salary plus monthly commission and annual bonus
Simple IRA
Opportunity for advancement
Health Insurance (BCBS PPO)

About our agency
We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a -fun, energetic environment that is an enjoyable place to work. Our team works hard -to reach our goals -together -and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Steve Vinklarek - State Farm Agent may be the right fit for you!
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Our office is located in Westlake Hills, Tx, and is open Monday -Friday 9AM to 5PM.

Salary for this role ranges from $35,000 - $45,000 initially, based on experience and licensing.
Monthly commissions average $500 for most sales associates.
There is a hiring bonus available!

You do NOT need to be licensed to begin work, and must be able to obtain your Property and Casualty License within 60 days. Training and study materials will be provided.

Keywords: Steve Vinklarek - State Farm Insurance Agent, Austin , Customer Service Representative, Sales , Austin, Texas