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Customer Care Coordinator

Location: Austin
Posted on: September 11, 2021

Job Description:

o Managing inbound and outbound customer and vendor phone calls, emails and live chat.

o Checking inventory availability with suppliers.

o Placing purchase orders: drop-ship.

o Confirming purchase orders with vendors and updating orders and customers accordingly with product ship dates.

o Order entry into warehouse inventory control system.

o Maintaining a daily open order report to review estimated ship dates in order to identify and follow up on late shipments.

o Order management of items that have shipped including receiving PO?s and closing completed orders within the inventory control system.

o Updating customer orders with tracking information received from various shipping accounts.

o Third Party delivery coordination and account maintenance.

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Austin , Customer Care Coordinator, Sales , Austin, Texas

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