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Veterinary Customer Service Representative Research Boulevard Pet & Bird Hospital

Company: Pathway Vet Alliance
Location: Austin
Posted on: May 5, 2021

Job Description:

Description Position at Research Boulevard Pet & Bird Hospital Research Boulevard Pet & Bird Hospital is hiring a Client Service Representative to join our AMAZING team!With our state-of-the-art equipment and our highly trained staff, we provide complete medical and surgical care for dogs, cats, birds, ferrets, rabbits, reptiles, and many other small pet species. We provide emergency and critical care for your critters. Come join our team!Responsibilities:Answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and checks out patients, process payments, manage financial information, and communicate information between clients and staff. The CSR enjoys working with people and diverse clients and is caring, friendly, and efficient. They create a warm and welcoming impression remaining professional and courteous while handling multiple tasks with many interruptions. Our CSRs firmly believe in the quality of care provided and communicate this sense of assurance to clients. They understand our services and recommendations and clearly communicate them to clients. Empathizes with clients and remain compassionate and well-mannered if a client becomes emotional or discourteous. They remain calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients. The importance of this role cannot be over-emphasized. Our CSR's will have:Excellent communication skills1 years of experience in customer serviceAbility to work nights and weekendsVeterinary experience preferred but not requiredWe offer incredible benefits including health, dental, and vision, paid parental leave, 401k, PTO, pet benefits, and much much more!Please visit our website https://researchpet.com/about-us to learn more about Perrin 410 Animal Hospital!

Keywords: Pathway Vet Alliance, Austin , Veterinary Customer Service Representative Research Boulevard Pet & Bird Hospital, Sales , Austin, Texas

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