Full Time Member Services Representative (Bilingual)

Company: Greater Texas Credit Union
Location: Austin
Posted on: April 8, 2021

Job Description:

Company Description

60 something year old organization looking for a special someone to fill a void. Loves long term relationships and doing community service. Serious inquiries only, please.

We love people who love people. Our job is to do more than help with finances, we create connections that last a lifetime.

If you truly have a passion for helping others, you'll fall in love with us.

• Greater Texas
  
  Job Description
  

• Pay: Hourly. Commensurate with experience.
• Hours: M-Thu 8:00am-4:30pm, Rotating Fridays 9:30am-6:00pm, Rotating Saturdays 9:00am-1:00pm
  What you'll do as a Member Services Representative:
  
  • Educate members on our services both in-person and over the phone.
  • Open new accounts and process maintenance on current accounts.
  • Problem solve issues on member's accounts.
    What's in it for you as a Member Services Representative:
    
    • Training and ongoing coaching to learn and develop highly desired skills.
    • A place where you can help members and teammates in meaningful ways.
    • Full Benefits Package, Sundays off, 10 paid holidays.
    • A job that looks great on a resume!
    • All the coffee your heart desires.
    • Halfway decent potlucks. Qualifications
      
      Must Haves
      
      • HS Diploma
      • Bilingual - Spanish
      • 2 years customer service experience
      • Great communication skills (verbal and written)
      • Good judgement in decision making
      • Personable and a team player
      • Problem solving skills
        
        Nice To Haves
        
        • Previous financial institution experience
        • Previous data entry and phone experience
        • Some college coursework completed
          
          Additional Information
          
          All your information will be kept confidential according to EEO guidelines.

Keywords: Greater Texas Credit Union, Austin , Full Time Member Services Representative (Bilingual), Sales , Austin, Texas