Enterprise Client Services Representative - Spectrum Enterprise
Company: SPECTRUM
Location: Spicewood
Posted on: February 20, 2021
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Job Description:
At a glance:
At Spectrum Enterprise, our goal is to foster an engaging work
environment that encourages our team members to reach their full
potential. We promote a culture of excellence that celebrates
diversity, innovative thinking and dedication to consistently
exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a
national provider of scalable, fiber technology solutions serving
America's largest businesses and communications service providers.
The broad Spectrum Enterprise portfolio includes networking and
managed services solutions: Internet access, Ethernet access and
networks, Voice and TV solutions. Spectrum Enterprise's
industry-leading team of experts works closely with clients to
achieve greater business success by providing solutions designed to
meet their evolving needs. More information about Spectrum
Enterprise can be found at enterprise.spectrum.com.
Highlights:
You focus on exceeding client expectations during all inbound
post-installation support communications related to audit and
billing functions, including processing account adds and changes.
As an Enterprise Client Services Representative, you excel at
establishing and maintaining professional and positive
relationships with clients on behalf of the company.
You improve client satisfaction by addressing client issues and
questions in a timely manner consistent with company policies and
values. Through your expertise and understanding of each client's
current and future needs, you establish mutually beneficial
processes that improve efficiency and ensure accuracy. You flourish
in an office environment managing accounts across the Spectrum
Enterprise footprint. You report directly to the Manager of Client
Services for goals, guidance and assistance.
Position benefits:
For more information on Spectrum's benefits, please click .
Keywords: SPECTRUM, Austin , Enterprise Client Services Representative - Spectrum Enterprise, Sales , Spicewood, Texas
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