Senior Services Sales Executive - Public Sector, Tableau

Company: Tableau Software
Location: Austin
Posted on: November 23, 2020

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer Success GroupJob DetailsWhat you'll be doing...As a Senior Services Sales Executive in Tableau's Customer Solutions team, you'll be responsible for selling Tableau's professional services offerings to both new and existing Tableau customers. This is a quota carrying role focused on understanding our customers' business challenges and Tableau use cases to create solutions that drive value, adoption, and support customers' successful transition/expansion with Tableau. You will be a key member of Tableau's extended sales team and will be expected to work closely with the license sellers on creating solutions for our customers and supporting the end-to-end sales cycle. You will also align closely with our Customer Success organization to support ongoing customer needs and drive renewals.Some of the things you'll be doing include---Meeting or exceeding assigned quota for professional services (includes consulting, support, and education offerings)Maintaining an accurate forecast for revenue target achievement and pipeline, working collaboratively with account managers to ensure the CRM information is accurate and up-to-date with all professional services opportunities and detailsWorking collaboratively with the license sales team to support solution sales of the Tableau platform with the appropriate professional services offerings to ensure customer adoption, success, and rapid value achievementActively participating in sales meetings, clearly articulating the Tableau value prop and the benefits of investing in professional services towards the achievement of the clients' stated goals and use casesLeading scoping discussions and acting as the subject matter expert on all professional services offerings and engagementsCreating and presenting project proposals to clients for professional services solutionsCreating and presenting Statements of Work (SOWs) to clients for consulting engagements, working closely with Tableau's Services Operations and Legal teams, and the customer to negotiate and close contracts.Defining and executing services account plans and strategies in collaboration with the extended sales teamAttending and participating in QBUs with the extended sales team and the services practiceBuilding and maintaining relationships with customers to support customer success and adoption, to understand any changes in business needs or Tableau use cases, and to support the sale of additional services offerings as appropriateMaintaining a solid understanding of all Tableau product lines and corporate messaging, both licenses and services.Keeping abreast of competition, competitive differentiators, and product offeringsTraveling as needed to customer meetings and eventsWho you are---Experienced. 5+ years in a customer-facing position as a sales professional, professional services seller, or project leader/engagement manager with an enterprise software company's consulting organization. You've worked complex solution sales, have six-figure deal experience, and have held a quota of $3M+. You've worked in the enterprise space and have experience working with and selling to U.S. and Canada Public Sector accounts.Domain Expert. Experience with professional services, customer success, enterprise software, analytics, data, databases, predictive modeling, or business intelligence preferred. Bachelor's Degree with a technical or business focus preferred.Performer. Consistent overachievement of sales goals in a large geographic territory. High customer satisfaction rankings or feedback.Strong communicator, listener, and presenter. English & French language skills are a plus. You know what to say and more importantly, how to say it and you love the idea of sharing the Tableau story. You also know when and how to listen. You aren't shy about speaking to or in front of a group of executives.Team Player. You work well with a team and are a great collaborator. You know how to express your point of view while also valuing the contributions and opinions of others. You support your colleagues and are a key player in team-wins.Go-Getter. Highly driven individual with a focus on execution and a strong sense of urgency. Willing to go the extra mile with a strong work ethic. Self-directed and resourceful. You go beyond relationship management and have a passion for customer success.Entrepreneurial. You're excited about working in an evolving and maturing part of the business and will bring your experience and ideas to the team as we grow. You have a belief in Tableau's mission and have a passion for evangelizing it.Creative and Energetic. Energy and enthusiasm are your hallmarks. You think out-of-the-box and wow people with your interesting angles and quality work. You love the creative process - whether that's selling a new customer or recruiting a great salesperson.You are a Recruiter! Tableau hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world!#LI-LL1Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.Salesforce welcomes all.

Keywords: Tableau Software, Austin , Senior Services Sales Executive - Public Sector, Tableau, Sales , Austin, Texas