AustinRecruiter Since 2001
the smart solution for Austin jobs

Call Center/Customer Service Representative.

Company: Teleperformance
Location: Holland
Posted on: November 23, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agente de servicio al cliente, customer care associate, customer care specialist, intern, phone, representative, service, service representative, telephone service representative, tsr

Keywords: Teleperformance, Austin , Call Center/Customer Service Representative., Sales , Holland, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Sales Representative (Medicare
Description: Sales Representative Medicare USA-Texas-San Antonio Position Purpose: Provide sales coverage and develop best possible market penetration for all products to present and prospective accounts in his/her (more...)
Company: Cenpatico
Location: San Antonio
Posted on: 11/24/2020

Patient Services Representative
Description: Patient Services Representative job details: location:San Antonio, TX salary: 17 per hour date posted:Monday, November 16, 2020 experience:1 Years job type:Contract industry:Health Care and Social (more...)
Company: Randstad
Location: San Antonio
Posted on: 11/24/2020

Outside Sales Representative
Description: Job Description Allstate Sales Agent P C Agent license required, or able to obtain your
Company: Allstate
Location: Austin
Posted on: 11/24/2020


Real Estate Investment Sales Agent
Description: Austin, TX / Texas - Austin Central / ContractNew Western Acquisitions is a one-of-a-kind company founded in 2008 in the midst of the real estate recession and has since become one of the largest, fastest-growing (more...)
Company: New Western Acquisitions
Location: Austin
Posted on: 11/24/2020

10 Sales People Needed
Description: Our growing beauty company is seeking at home workers. We are well-known by 9 out of 10 women in the entire country. We specialize in beauty products
Company: Customer Service Jobs Hiring Now
Location: Waco
Posted on: 11/24/2020

Remote Life Insurance Sales Representative (License Required)
Description: Requirements: ul li Have--an insurance sales license in one 1 or more states li High-speed internet, reliable computer, and headset with microphone li History of compliant insurance sales practiceBenefits: (more...)
Company: Assurance
Location: Austin
Posted on: 11/24/2020

Sales & Order Operations Specialist
Description: Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of (more...)
Company: ANSYS
Location: Austin
Posted on: 11/24/2020

Licensed Health Insurance Sales - Sell on the fastest growing Health Insurance platform
Description: Assurance has opened up 100 spots nationally for Licensed Health agents to join our platform by 10/31 Join the revolutionary ASSURANCE platform in time to have the best Open Enrollment Period OEP of (more...)
Company: ASSURANCE Independent Agents
Location: Hutto
Posted on: 11/24/2020

Licensed Life Insurance Agent - Free Inbound Leads (Sales License Required)
Description: Requirements: ul li Have--an insurance sales license in one 1 or more states li High-speed internet, reliable computer, and headset with microphone li History of compliant insurance sales practiceBenefits: (more...)
Company: Assurance
Location: Austin
Posted on: 11/24/2020

Customer Service Representative
Description: Customer Service RepresentativeJob description, low-code style:OutSystems provides the most trusted platform for low-code application development, allowing companies to easily build web and mobile applications, (more...)
Company: OutSystems
Location: Austin
Posted on: 11/24/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds