AustinRecruiter Since 2001
the smart solution for Austin jobs

Call Center/Customer Service Representative.

Company: Teleperformance
Location: Holland
Posted on: November 21, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: call center associate, call center specialist, csr, customer care, customer care representative, customer service associate, phone, rep, representative, service

Keywords: Teleperformance, Austin , Call Center/Customer Service Representative., Sales , Holland, Texas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Commission Insurance Sales Agent
Description: Grow your career without limits. Become an Allstate Sales Agent.Looking to get out from behind your desk and into the community As an Allstate Sales Agent, you will sell auto and home insurance products (more...)
Company: Allstate
Location: Leander
Posted on: 11/26/2020

Customer Service Representative
Description: BEST PLACE FOR PEOPLE br br Join us in making connections. br br Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical (more...)
Company: Teleperformance
Location: Florence
Posted on: 11/26/2020

Commission Insurance Sales Agent - Allstate
Description: Grow your career without limits. Become an Allstate Sales Agent.Looking to get out from behind your desk and into the community As an Allstate Sales Agent, you will sell auto and home insurance products (more...)
Company: Allstate
Location: Hutto
Posted on: 11/26/2020


Access Service Representative II - PRN (as needed) - Austin
Description: JOB SUMMARYThe Access ServiceRepresentative II obtains current andaccurate demographics and insurance information in order to register patient,verification of insurance benefits, negotiates and collects (more...)
Company: Baylor Scott & White Health
Location: Austin
Posted on: 11/26/2020

Licensed Insurance Sales Agent - Remote
Description: Grow your career without limits. Become an Allstate Sales Agent.Looking to get out from behind your desk and into the community As an Allstate Sales Agent, you will sell auto and home insurance products (more...)
Company: Allstate
Location: Buda
Posted on: 11/26/2020

Sales Associate
Description: Job Description Description In the automotive Sales Associate role Customer
Company: NTB
Location: Austin
Posted on: 11/26/2020

Patient Service Representative Float
Description: ARA Diagnostic Imaging is seeking an experienced Patient Service Representative
Company: ARA Diagnostic Imaging
Location: Austin
Posted on: 11/26/2020

Macy's Seasonal - Retail Sales, Full Time: The Domain
Description: Overview: br br As a Seasonal Selling Colleague, you will be an integral part of bringing the magic of Macy's to life. Seasonal Selling Colleagues provide outstanding customer service, meet hourly (more...)
Company: Macy's
Location: Austin
Posted on: 11/26/2020

Sales Representative Inside
Description: Sales Representative Inside At our Company, we grow People, Brands, and Businesses We are seeking a dynamic Sales Representative to make sales calls on assigned groups of customers via telephone, e-mail, (more...)
Company: Advantage Solutions
Location: Austin
Posted on: 11/26/2020

Commission Insurance Sales Agent - Allstate
Description: Grow your career without limits. Become an Allstate Sales Agent.Looking to get out from behind your desk and into the community As an Allstate Sales Agent, you will sell auto and home insurance products (more...)
Company: Allstate
Location: Leander
Posted on: 11/26/2020

Log In or Create An Account

Get the latest Texas jobs by following @recnetTX on Twitter!

Austin RSS job feeds