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"Data" Sales Solution Specialist -Austin/San Antonio

Company: Rackspace, Inc.
Location: Austin
Posted on: May 16, 2020

Job Description:

DESCRIPTION

At Rackspace we accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world s best technology services company.

Data Sales Solution Specialist
Location: San Antonio, TX

PRIMARY RESPONSIBILITY: Responsible for driving new and Installed Base "data" sales for Rackspace technologies. Responds to sales inquiries and develops qualified leads through targeted outbound calling. Responsible for the full sales cycle from lead to close. May independently close sales opportunities or serve as a technical advisor in partnership with other sales reps.



RESPONSIBILITIES

SALES CYCLE: 2-6 Months

FOCUS: Sells moderately complex to complex configurations to primarily to management below the executive level. Has moderate exposure to selling at the executive level.

KEY ACCOUNTABILITIES:

* Generates and qualifies customer leads.

* Sells to senior level management, requiring complex configurations.

* Operates at a highly transactional pace and acts as a key lever in building promoter customers.

* Generates outbound calls on potential client leads, occasionally making client site visits and presentations.

* Uses internal relationships to exceed customer expectations and provide support to the team.

* Maintains a clear understanding of how existing customers are using Rackspace solutions.

* Engages and persuades customers and prospects.

* Works with Sales Engineers to ensure client receives the most accurate and relevant proposals.

* Utilizes Salesforce, proposal tools, and other sales utilities.

* Collaborates with sales teams and leaders to increase the technical knowledge of the specialty product among sales teams and assist in identifying customer opportunities.

* Understands the Rackspace support model and proactively addresses potential issues in customer configurations.

KEY PERFORMANCE INDICATORS



SCOPE

LEADERSHIP/AUTONOMY

* Minimal supervision required.

* Receives some general direction from manager.



KNOWLEDGE/SKILLS/ABILITIES

* Strong professional sales expertise to include the sales process and sales techniques.

* Strong knowledge of complex configurations which apply to offerings based on customer s needs.

* Strong verbal and written communication skills.

* Ability to communicate technical information and ideas so others will understand.

* Ability to see patterns and deconstruct problems to develop solutions.

* Able to identify multiple causes, effects, and customer solutions.

* Must have a customer centric mindset with the ability to interface with support team on a daily basis.

* Ability to hunt new customers and develop current ones.

* Ability to successfully work and promote inclusiveness in small groups.

* Ability to provide FANATICAL support.

EDUCATION:

* High school diploma or equivalent required.

* Bachelor s degree in business, marketing, computer science, or related field required.

EXPERIENCE

External

* Requires 4-6 years of experience selling technical products, software, or SaaS in a B2B environment, OR 6-8 years administration or engineering experience in the technical area of expertise with demonstrated knowledge of the sales process.

* Proven track record of exceeding sales and revenue targets, getting immediate results while building repeatable processes, and selling innovative technologies to medium and large organizations.

#LI-LAF

About Rackspace
We accelerate the value of the cloud during every phase of digital transformation. By managing apps, data, security and multiple clouds, we are the best choice to help customers get to the cloud, innovate with new technologies and maximize their IT investments. We have been honored by Fortune, Forbes, Glassdoor and others as one of the best places to work. Join us on our mission to build the world s best technology services company.

More on Rackspace
Rackers aren t all alike. We look different. We think uniquely. We are from many places and our beliefs & backgrounds vary. But, being a Racker a valued member of a winning team on an inspiring mission is what connects us all. Rackers are encouraged to bring their whole self to work every day, as we know that unique perspectives fuel innovation and enable us to best serve our customers & communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Keywords: Rackspace, Inc., Austin , "Data" Sales Solution Specialist -Austin/San Antonio, Sales , Austin, Texas

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