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Customer Service Representative - Immediate Start

Company: AppleOne
Location: Austin
Posted on: January 17, 2020

Job Description:

Our client is looking for Customer Services Representatives to start on Dec 30, 2019. This Is a great opportunity to work for a stable company who offer excellent benefits Position Features: ---Great opportunity for career growth ---Excellent Benefits ---Fun working environment ---Great Pay to $14 Duties & Responsibilities: --- Provides customers with information regarding Utilities inquires --- Responsible for handling customer questions, complaints, and billing inquiries. --- Employees are responsible for fostering and managing relationships --- Receives by email, fax, or phone, inquiries from customers, contractors, and other city departments. --- Verifies customer account and active services using various databases and software applications. --- Researches customer account information to explain services, charges, and adjustments. --- Logs customer complaints, creates service requests, and routes to the appropriate department(s). Knowledge & Skills: ---Advanced Internet and data base navigation skills required. ---Intermediate knowledge level of Microsoft Outlook with a Basic knowledge level of Microsoft Word and Excel. ---Must be able to adapt to a rapidly changing work environment. ---Knowledge of billing procedures. ---Knowledge of good customer relations practices. ---Must have excellent oral and written communication and the ability to handle multiple tasks. Apply for great position as a Customer Service Representative today We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion. ,

Keywords: AppleOne, Austin , Customer Service Representative - Immediate Start, Sales , Austin, Texas

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