Call Center Customer Service Rep

Company: Harte Hanks
Location: Round Rock
Posted on: January 17, 2020

Job Description:

Hiring Seasonal Customer Service and Tech Support North Austin, TX We are looking for individuals The Customer Service and Tech Support seasonal positions are for two to three months, with a variety of schedules. In this role, you will receive excellent compensation, such as additional pay for attendance, performance, and referrals. Your pay will start at $12/hr but you can earn up to an additional $5/hr* on top of base pay! We train you for success, giving you the know-how and skills you need to succeed in this position, and we pay you for it! *Based on performance and attendance Job Areas Customer Service These are not high-volume roles, meaning you really get to focus on helping customers through their entire enrollment process and support needs. It means you can form a connection and resolve customer issues without feeling rushed. You will be an essential part of our team---acting as the face of Harte Hanks and our clients by providing front-line service---so we want to set you up for success. With 1-2 weeks of paid training, and plenty of bonus opportunity, you will be setup to achieve your goals with confidence! Tech Support Tech Support roles can be as fun as it is rewarding. As part of our Tech Support team, you will be helping clients with streaming devices and working for exciting brands. Since you---ll need to be familiar with streaming devices, we---ll give you hands-on training. You will get to play and interact with the actual devices you help customers with. This two-week paid training shows you all the processes and how to troubleshoot, meaning you---ll be prepared to give great service, meet your goals, and potentially receive a great bonus! A Culture of YouWe have a culture of helping you achieve, but also a culture of encouraging you to be you. Our employees are one-of-a-kind individuals, and we encourage you to bring your whole self to work each and every day. Even more, this role doesn---t have to be seasonal. These positions are where we first look for more permanent positions, and a lot of our tenured employees came from seasonal roles. We---re fast-paced and growing, which means your career can be too.

Keywords: Harte Hanks, Austin , Call Center Customer Service Rep, Sales , Round Rock, Texas