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Tolling Operations Analyst

Company: Kapsch
Location: Austin
Posted on: August 17, 2019

Job Description:

Kapsch TrafficCom is a global leader in the ITS (Intelligent Transportation Systems) industry, focused on connected vehicles, highway traffic management, electronic tolling, and smart city solutions.

Learn what keeps Kapsch "always one step ahead" in people and technology by visiting our website https://www.kapsch.net/us/ktcCompany Profile

Kapsch TrafficCom is a global leader in the ITS (Intelligent Transportation Systems) industry, focused on connected vehicles, highway traffic management, electronic tolling, and smart city solutions.

Learn what keeps Kapsch "always one step ahead" in people and technology by visiting our website https://www.kapsch.net/us/ktc

Job Description

As a Tolling Operations Analyst you will be responsible for the analysis of tolling operations requirements and creation of business requirements for the Kapsch Back Office System (BOS), presenting and reviewing these requirements with the Kapsch development team and creating bid requirement matching matrices. Also will become the Kapsch NA domain expert on our back office solution offering.

Responsibilities Include:


  • Development of business and technical specifications and requirements for the implementation and operations of electronic toll collection BOSs (customer service and violation processing centers), including reports and data analytics.
  • Participate in development of proposals, scope of work, pricing, and schedule for consulting services.
  • Review project documentation for completeness and accuracy.
  • Assist with project QA activities such as verification of software features and functionality, including reporting, as they relate to the overall solution delivered. Monitor testing, including factory testing and operational testing and tracking of issues through resolution via discussions with AR development team.
  • Conduct BOS toll collection system analysis; using data monitoring and recording systems to better understand how Kapsch can improve its BOS offering.
  • Provide technical expertise regarding IT-related issues and requirements associated with revenue collection and account management systems.
  • Evaluate BOS system vendors and potential partners and provide recommendations to clients for available technologies and vendor capabilities.
  • Facilitate Third Party Interface coordination, testing and documentation

    Qualifications:

    • Education: Bachelor Degree required.
    • 5 years of experience in a technical business analyst role.
    • Past experience with requirements gathering, implementation and operation for commercial back office in the electronic toll collection industry preferred.
    • Knowledge of requirements management, software development, software life cycle management, and some exposure to product management.
    • Financial analysis skills in billing, banking interfacing and point of sale.
    • Excellent conceptual, analytical and problem-solving abilities.
    • Ability to lead through influence.
    • Excellent organizational, team management and project management skills.

      #Dice

      The Kapsch portfolio of Advanced Traffic Management (ATM) services includes over 40 systems that integrate ATMS, SCADA (Supervisory Control and Data Acquisition), and automation for collecting real-time traffic and facilities-related data from highways, managed lanes, bridges, and tunnels. This information is delivered to a traffic management center where it is processed for actionable use by road operators, government authorities, and road users.

      Our tolling solutions span all-electronic toll collection in free-flow traffic, automated payment at conventional toll plazas, and city tolling. Our solutions comprise radio communication via micro waves, vehicle tracking via GNSS (Global Navigation Satellite Systems), ALPR (Automatic License Plate Recognition) video tolling, and vehicle classification via video and laser sensors LVDC (Laser Vehicle Detection and Classification). Our systems can manage operations for areas ranging from individual roads to entire regions, and can be modified for distance-based or time-based charging.

      Our combined intelligent mobility solutions are used to aid traffic management personnel in making critical decisions during emergency response situations, as well as for providing real-time traffic information to road users from the highway to the city.

      Kapsch TrafficCom is a leading global provider of intelligent transportation systems (ITS) and offers solutions across our customers' entire value chain - from single products and components, to fully integrated turnkey systems and solutions in the applications of electronic toll collection, commercial vehicle operations, and highway traffic management. The Company is headquartered in Vienna, Austria with North American headquarters in McLean, Virginia and offices throughout the United States (Virginia, Georgia, New York, New Jersey, Texas, California), Canada (Mississauga) and Mexico (Mexico City).

      Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex.

      Kapsch TrafficCom is a drug-free workplace.

Keywords: Kapsch, Austin , Tolling Operations Analyst, Professions , Austin, Texas

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