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Business Process Technician

Company: Leidos
Location: Austin
Posted on: August 17, 2019

Job Description:

Description Job Requisition: Business Process Technician Job Description: Leidos currently has an opening for a Business Process Technician to support a VA mission critical data centers located in the USA. This is an exciting opportunity to use your experience helping the IOSS mission. The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO) is to support One VA with world-class service to Veterans and their families by delivering results-oriented, secure, highly available, and cost-effective information technology services provided/housed in a data center. Primary Responsibilities:The Contractor shall provide technical support services to support the IT Asset Management (ITAM) software (SW), hardware (HW), Application, IT Services and Non-IT acquisition support, as well as Business Data Analytics, and ITAM Tools Solution support.A Senior Program Analyst must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes. Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations. Senior PA must be able to effectively manipulate data to present program status and make recommendations on improving business processes.

  • Updating, analyzing and evaluating the ITAM procurement processes, procedures, and guidance.
  • Updating asset tracking tools, ITAM Tools, CMDB, change orders, and other systems used by ITAM.
  • Reviewing and identifying issues in procurement and invoice documents and keeping the COR or assigned VA PM apprised of any issues requiring review and concurrence.
  • Responding to ITOPS IO data calls.
  • Supporting the ITAM (IT Asset Management) group.
  • Assisting with managing acquisition packages for ITAM customers in IO and outside of IO throughout the procurement lifecycle.
  • Providing analytics of IT assets and services to meet customer requirements.
  • Coordinating and reviewing acquisition packages.
  • Managing the day to day IT asset requests, maintenance renewals of asset records, services, troubleshoot discrepancies in vendor invoices
  • Support the enterprise by tracking and managing IT assets throughout the asset lifecycle.
  • Supporting day to day requests from various teams in obtaining and maintaining FITIRA compliance within the processes provided.
  • Interacting with various technical groups in order to support compliance reviews.
  • Exercising analytical skills to proactively manage workload in order to support an ever-changing environment
  • Processing invoices for the ITAM section which is responsible for several hundred contracts annually.Basic Qualifications:
    • BS in Business or comparable field of study and a minimum of 10 years of related experience 8 additional years of relevant experience may be substituted for education
    • Ability to obtain Public Trust clearance
    • Must be a US citizenPreferred Qualifications:
      • Federal government procurement experience
      • Knowledge of franchise vs appropriated funding
      • IT Hardware and Software procurement and tracking experience
      • Maintenance renewal procurement experience
      • PO/Invoice reconciliation experience
      • Data Analytics experience
      • Advanced level Excel experience
      • SharePoint development experience
      • MS Word experience
      • PowerPoint experience
      • Detail oriented
      • Ability to work with minimal supervision External Referral Bonus: Eligible Potential for Telework: No Clearance Level Required: Public Trust Travel: No Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Professional Job Family: Business Process1000HealthLeidos is a Fortune 500-- information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information visit our website.Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to (see below) .All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Keywords: Leidos, Austin , Business Process Technician, Professions , Austin, Texas

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