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Field Service Analyst

Company: Baylor Scott White Health
Location: Round Rock
Posted on: May 24, 2018

Job Description:

Field Service Analyst-(18008351)
Description


The Field Service Analyst supports end user devices and provides technical support. The Field Service Analyst repairs and replaces computing devices (independent of platform specifications), manages data migration, storage repair, and backup. The Field Service Analyst analyzes, configures, and installs software and licenses. The Field Service Analysts interfaces with users including training and education, tutorials, problem solving and researching best practices. The Field Service Analyst works with related systems (projects, task management system, Knowledgebase articles, daily activities, end user e-mail, and correspondence). The Field Service Analyst works on cabling (IDF maintenance, patching, cleanup, and repair). The Field Service Analyst performs as a member or project manager of a project, maintains milestones, practices teamwork with high degree of performance, and communicates regularly with leadership on the health and progress of the project.


The ideal candidate has excellent trouble shooting and problem solving abilities; strong teamwork and collaboration skills and excellent communications skills.
Location/Facility--- Baylor Scott & White Health, Round Rock
For more information on the facility, please click ourLocationslink.

Specialty/Department/Practice --- Information Technology/Field Support

Shift/Schedule--- Full-time, days

Benefits ---Our competitive benefits package includes*:

Immediate eligibility for health and welfare benefits

401(k) savings plan with dollar-for-dollar match up to 5%

Tuition Reimbursement

PTO accrual beginning Day 1




*Note: Benefits may vary based upon position type and/or level.
Baylor Scott & White Health (BSWH)is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation---s exemplary health care organizations. Ourmissionis to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it---s accepting a calling!

Qualifications


Associate---s Degree or Equivalent Experience

2+ years experience

TX Driver---s License



Primary Location

:US-Texas-Round Rock
Work Locations

:UMCH - 0 floor
300 University Blvd
Round Rock78665

Job

:Service Mgmt
Organization

:Corporate
Shift

:Day Job
Job Type

:Standard
Job Posting

:May 14, 2018, 11:48:21 PM

Keywords: Baylor Scott White Health, Austin, Field Service Analyst, Professions, Round Rock, Texas

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