EHR Support Analyst II

Company: Hospital Corporation of America
Location: Austin
Posted on: May 28, 2023

Job Description:

Description
Introduction

Do you have the career opportunities as a(an) EHR Support Analyst II you want with your current employer? We have an exciting opportunity for you to join HCA Healthcare which is part of the nations leading provider of healthcare services, HCA Healthcare.
Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
  Learn more about Employee Benefits
  
  Note: Eligibility for benefits may vary by location.
  
  Our teams are a committed, caring group of colleagues. Do you want to work as a(an) EHR Support Analyst II where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
  Job Summary and Qualifications
  
  Our teams are a committed, caring group of colleagues. Do you want to work as an EHR Support Analyst II where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!
  
  SUMMARY OF DUTIES
  
  The EHR Support Analyst II serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications. Primary responsibilities include the leadership and facilitation of the facilitys core clinical systems team on clinical IT activities, second level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and leadership of new module/application testing and implementation for the facility.
  GENERAL RESPONSIBILITIES:
  • Serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications.
  • Lead and facilitate the facilitys core clinical systems team on clinical IT activities
  • You will work with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and Implementation for the facility
  • Facilitate and manage maintenance of facility-specific dictionaries
  • Provide input to customize base division policies and procedures, training, and best practices for use within the facility
  • Developing training materials and deliver hands-on training as needed.
  • You will work with the Division EHR Support Team to actively promote and support division standardization, utilization, integration and optimization plans for a broad set of clinical applications.
  • Coordinating facility clinical application reporting requests, assists with defining report requirements, and validates reporting results.
  • Performing quality audits and tracks metrics related to clinical application use
  • Participating in meetings as a member of facility clinical leadership
  • Promoting system security and patient confidentiality and helps ensure compliance
  • Coordinating the execution and use of tools for audits
  • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership
  • Adheres to Code of Conduct and Mission & Value Statement
  • Participate in special projects as needed and performs other duties as assignedKNOWLEDGE, SKILLS & ABILITIES:
    • Understanding of clinical operations and processes
    • Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR
    • Demonstrated ability to establish and build strong relationships across a broad range of personality types
    • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
      • Demonstrated customer orientation
      • Excellent leadership and teaching abilities
      • Demonstrated advanced computer skills
      • Understanding of reporting tools functionality and capabilities
      • Must be able to drive to assigned sites to complete workEDUCATION:
        • Bachelors degree preferredEXPERIENCE:
          • One to Three years' experience in clinical application support or related clinical work experience
          • At least one year experience using/supporting Meditech EHR for documentationCERTIFICATE/LICENSE:
            
            Licensing or credentials within specific clinical specialty preferred, if available.
            
            Possession/Maintenance of specialty clinical licensure is strongly desired. Valid state driver's license and proof of auto insurance, if applicable.
            
            This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).
            
            ITG transforms healthcare and givespeople healthier tomorrows. We deliver information technology strategy, support,and solutions. ITG improve and enhance patient care and business operations. We deliver services atadministrative locations, data centers, and hospitals. The facilities we support are located in 20+ statesand the United Kingdom. Our team works to move healthcare forward. We do this byseeking, embracing, developing, and delivering technology for patient care.
            
            HCA Healthcare has been recognized as one of the World's Most Ethical Companies - by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.
            
            ""Bricks and mortar do not make a hospital. People do.""- Dr. Thomas Frist, Sr.
            HCA Healthcare Co-Founder
            If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our EHR Support Analyst II opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
            
            We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Keywords: Hospital Corporation of America, Austin , EHR Support Analyst II, Professions , Austin, Texas