eCommerce Shipping Specialist

Company: Goodwill Central Texas
Location: Austin
Posted on: May 27, 2023

Job Description:

POSITION SUMMARY:
To assist in the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving and shipping orders.
COMPANY:
Established in 1958, Goodwill Central Texas is a non-profit organization that has transformed thousands of lives through the power of work. We are the leader in workforce development, one of the largest employers in our region, and a cornerstone of the community. Our mission is funded through our donation-driven retail stores, comprehensive business and staffing solutions, and generous community support. Our vision is to empower every Central Texan to transform their lives through work and education. Join the team whose work empowers people to transform their lives!
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION:
Goodwill Central Texas is committed to fostering, cultivating, and preserving a culture of diversity and inclusion in which all employees are valued for their skills, experience, and unique perspective. This commitment is embodied in our company policies and in the way we do business. Working together as a diverse and inclusive organization is essential to our success.
We embrace and encourage our employees differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
BENEFITS:
+ Retirement benefits
+ Generous paid time off
+ Paid Personal Days
+ Free Mental Health Counseling
+ Tuition Support
+ Employee discounts and discounted gym memberships
+ 6 weeks of paid parental leave
+ Affordable Medical, Vision, & Dental Coverage
+ Company paid life insurance
+ 403b match
COMPENSATION:
Depending on experience and qualifications
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Post offer background check is required to ensure applicant meets all eligibility requirements for the assigned customer/location. Alternative work locations may be offered as appropriate.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
+ Adheres to the assigned work schedule and punctuality are an essential function of the job.
+ Ensures work areas are maintained and organized. Work areas are cleaned at the end of each day. Maintains cleanliness in storage and production areas.
+ Maintains a positive, team-oriented relationship with management, peers, and subordinates.
+ Efficiently package all items for shipment.
+ In an accurate and timely fashion ship out all sold product to the correct customer.
+ Locate and collect all orders for shipping.
+ Handle all customer service related to order fulfillment including but not limited to, requests for tracking information, local pick-up requests and combined shipments.
+ Maintains the shipping supply inventory and generate requests proactively to restock supplies.
+ Maintain a records database tracking shipping costs and quantity of parcels shipped.
+ Maintains and assures safety in work areas.
+ Ensures compliance with policies and procedures.
+ Meets goals and fulfills responsibilities.
+ Demonstrates ethics and complies with Corporate Compliance Program.
+ OTHER DUTIES AND RESPONSIBILITIES:
SUPERVISORY RESPONSIBILITY:
+ This position has no supervisory responsibilities.
REQUIRED QUALIFICATIONS:
+ Skilled with Windows PC and operating system, Microsoft Excel, and Internet.
+ Experienced in customer focused sales and support environments.
+ Must be able to multi-task, and work both rapidly and efficiently.
+ Ability to communicate effectively in English.
+ Must be able to understand and follow directions well.
+ Ability to stand for eight hours.
+ Ability to bend and twist.
+ Ability to lift and carry 70 pounds with or without a reasonable accommodation.
+ Ability to figure percentages and perform simple math computations.
+ Sufficient eyesight and manual dexterity to differentiate between and classify items.
Job ID: 2022-2747
External Company Name: Goodwill Industries Central Texas
External Company URL: http://www.goodwillcentraltexas.org
Street: 1309 Rutherford Lane

Keywords: Goodwill Central Texas, Austin , eCommerce Shipping Specialist, Professions , Austin, Texas