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Principal Consultant - Support

Company: Stoneridge Software
Location: Austin
Posted on: May 26, 2023

Job Description:

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2022 Inc. Best Workplaces Honoree, Microsoft Inner Circle, and a Microsoft Solutions Partner for Business Applications and Modern Work, we've developed a proven process for project delivery, a laser focus on long-term support to empower our clients' success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all. What are you waiting for?
Our team is dedicated to helping customers get it right when it comes to software implementation and technology. We play as hard as we work, we embrace every opportunity to learn and share our success. What are you waiting for? Join us!
Stoneridge Software is looking for a highly motivated, experienced, organized and detail-oriented person to join our team. The successful candidate will be responsible for providing solutions to our clients' technical and best practice requests within Microsoft Dynamics 365F&SCM (D365 F&SCM). We are seeking someone who is passionate about enabling our clients' success, while supporting maintainability and repeatability through sound design and execution.
The Principal Consultant will be accountable for addressing needs of Stoneridge Software clients within the Microsoft Dynamics 365 F&SCM application and related technologies. They are responsible for communicating with clients, addressing their questions and concerns regarding software, providing options and recommendations, and executing solutions to fit the requirements. A key attribute of the Principal Consultant role is the ability to tackle individual client needs while also thinking strategically about both the client's solution stack provided by Stoneridge Software and the repeatability of the specific solution and execution.
This position is available on a REMOTE basis in the United States or REMOTE in Canada (Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Saskatchewan).
A Day in the Life



  • Possess and maintain comprehensive experience and strong knowledge of core software, business processes and best practices, related technologies and enhancements, and industry trends


  • Apply experience and knowledge while working with clients to ascertain solution requirements, potential technical options within Dynamics F&SCM and related technologies, and scope and resource requirements associated with each option


  • Design, build and deliver custom solutions and integrations


  • Represent Stoneridge Software through effective communication with clients throughout the solution life cycle


  • Work efficiently with resources from other internal teams or external groups as needed.


  • Mentor team members


    Preferred Qualifications


    • Bachelor's degree in Accounting, Information Technology, or related field


    • 10+ year Microsoft Dynamics F&SCM(AX, F&O) experience, preferably in a support role


    • 10+ years of industry and/or consulting experience


    • Object oriented programming experience strongly preferred


    • Excellent and demonstrated customer service experience


    • Certification in Dynamics F&SCM Financials


    • Certification in at least one other Dynamics F&SCM module


    • Ability to work in a team environment


    • Ability to communicate effectively in both spoken and written English


    • Strong technical writing ability


      Travel Required: Incumbent is expected to periodically meet with client teams across the United States and will be asked to attend industry events from time to time.
      Health and Wellness


      • Medical Insurance (premiums for employees paid for by the company)


      • Dental Insurance


      • Vision insurance


      • 401(k) contribution program (US) or RRSP Benefits (Canada)


      • Life insurance


      • Disability Benefits


      • Paid parental leave


      • Paid flexible time off


      • Paid sick time (US) or floater days (Canada)


      • Paid holidays


      • Flexible work schedules


      • Mobile/internet reimbursement


      • Employee and family assistance program


      • Learning and development allowance


      • Employer charitable contribution


      • Social wellness clubs


      • Professional coaching


      • Paid business mileage


      • Home office and wellness allowance (US Only)


      • HSA contribution (US Only)


        We live and breathe our core values:
        Integrity - Technical Excellence - Tenacity - Client Centric - Enjoy Our Work
        They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.
        We will comply with local guidelines regarding infectious diseases and vaccine requirements.
        Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.
        Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members.
        Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique.

Keywords: Stoneridge Software, Austin , Principal Consultant - Support, Professions , Austin, Texas

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