Data Analyst

Company: Artech LLC
Location: Austin
Posted on: May 25, 2023

Job Description:

Do something big and innovative! Stretch your creative muscles and work on big issues. -Since 1989, we have developed technology environments, applications, and tools by providing experienced teams to implement, enhance, and maintain our clients' essential systems and applications. - -Come join the Artech team!



Job Title: -Data Analyst

Contract Duration: -12months+

Location: -Austin, TX



Job Description:

Looking for a person who has a passion for data and numbers.

Strong data and analytic skills, knowledge of excel, numbers and data modeling.

Reporting and presentation skills a plus.



Responsibilities

--- Interpret data, analyze and process data

--- Acquire data from primary or secondary data sources and maintain databases/data systems.

--- Filter and "clean" data for system consumption

--- Transaction to Account matching

--- Triage and research submitted tickets

--- Use resources (i.e. Tableau, Box, Internal Systems) to validate data



Required Skills:

--- Data Processing - Excel

--- Support Tickets - Attention to detail, written and verbal communication organizational skills

--- Strong analytical skills

--- Demonstrated understanding of business

--- Demonstrated ability to manage through various customer situations

--- Seeking and acting on feedback from business partners

--- Demonstrate understanding of the business and master data management concepts.

--- Process on average 6 files/week (files range from 5,000 rows to 40,000 rows)

--- Process on average 30 support tickets/week

--- Achieve SLA of 5 business days on Support ticket responses

--- Achieve SLA of 48 hours on data maintenance requests

--- Achieve SLA of 5 business days on major data change requests

--- Drive an increase in % first contact resolution for support tickets

--- Use resources (i.e. Tableau, Box, Sales Central) to validate data

--- Leverage existing knowledge of master data management (MDM) solutions & best practices





Please Contact: Angela Luis at 858-800-3007 or angela.luis@artech.com -





Referrals welcome! - Referral bonus up to $1000! - Feel free to reach out for additional details.

Keywords: Artech LLC, Austin , Data Analyst, Professions , Austin, Texas