Consultant - Business Cons - Exp Design - Digital Product - Manager - Multiple Positions -

Company: EY
Location: Austin
Posted on: March 19, 2023

Job Description:

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Consultant, Business Consulting, Experience Design - Digital Product (Manager) (Multiple Positions), Ernst & Young U.S. LLP, Austin, TX. Help clients solve their digital vision and customer experience issues. Execute client's customer experience and digital vision acting as a product advocate in the strategic design process of projects, helping to lead overall customer experience/digital strategy, transformation and execution. Lead on client deliverables, including digital platforms, customer personas, journey maps, technology enablement, roadmaps, and product backlogs. Apply knowledge of design thinking techniques and digital media to solve business problems throughout the industry-leading design solutions. Work with engagement teams to manage client expectations in line with the overall digital and customer experience vision Translate business and product requirements and goals, end user needs, and inputs from cross-functional teams into differentiated design solutions. Engage with various engagement leads to help with business development pursuits. Collaborate with technical architects, engineering, and design teams to build best in class solutions for the clients. Manage and motivate teams of professionals with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.Full time employment, Monday - Friday, 40 hours per week, 8:30 am - 5:30 pm. MINIMUM REQUIREMENTS:Must have a Bachelor's degree in Computer Science, Information Systems Management, Human Computer Interaction, Interactive Media, Communications, Design or another related field and 5 years of progressive, post-baccalaureate related work experience in Digital Strategy, Customer or User Experience Strategy/Research, Digital Product Design, Digital Product Management, or Agile Scrum Master. Alternatively, will accept a Master's degree in Computer Science, Information Systems Management, Human Computer Interaction, Interactive Media, Communications, Design or another related field and 4 years of related work experience in Digital Strategy, Customer or User Experience Strategy/Research, Digital Product Design, Digital Product Management, or Agile Scrum Master. Must have 4 years of experience with the agile digital product delivery approach, terminology, governance, and ways of working. Must have 4 years of experience as a digital product business analyst, product manager, product owner, or product marketing manager. Must have 3 years of experience with taking a digital product from "concept to market", supporting the strategy, roadmap, and agile execution plan to achieve business objectives. Must have 3 years of experience managing or leading teams. Must have 3 years of experience in digital strategy development, leveraging skillsets such as market and user research, requirements gathering, business case development, KPI management, or business architecture definition. Must have 3 years of experience with agile management tools such as Jira, Azure DevOps, or Rally. Must have 3 years of experience with change management surrounding product communications, training, cutover, or marketing campaigns. Must have 2 years of experience in understanding buyers' behavior and patterns on technology platforms. Must have 2 years of experience delivering omni-channel and customer experience strategy projects. Requires travel up to 50%, including internationally to serve client needs. Employer will accept any suitable combination of education, training or experience.Please apply on-line at and click on "Careers - Job Search", then "Search Jobs" (Job Number - ). What we offer We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $ 170,705 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. It's yours to build. EY Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY's Talent Shared Services Team or email SSC Customer Support at . This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".

Keywords: EY, Austin , Consultant - Business Cons - Exp Design - Digital Product - Manager - Multiple Positions -, Professions , Austin, Texas