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IT Operations Business Analyst

Company: Informatica LLC
Location: Austin
Posted on: March 18, 2023

Job Description:

Job Number:


Position Title:

IT Business Systems Analyst

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

IT Operations Business Analyst

We are motivated by operational excellence and connected data insights. We use compliance and risk management experts, troves of labeled data, and operational professionals and engineers, to create industry-leading compliance governance.We build, buy, and integrate the best available components and datasets to support flexible and scalable services that delivers both automated and human decision-making. Our team embraces collaboration and the understanding that experimentation drives innovation.Operations Management team's mission is to manage our ecosystem of systems, and tools so that we can allow our team to support the enterprise and business in a cost efficient, compliant and ethical manner.

You will report to the IT Operations Management.

Technology You'll Use

Microsoft excel (can perform complex functions) and Power BI

What We'd Like to See

Additionally, you will support the Operations team by creating purchase requests and orders, and identify any areas of opportunity (through research, assessments and collaboration with other departments) to improve our processes within Operations and IT.

Your Role Responsibilities? Here's What You'll Do

You will provide professional and administrative support to the Operations Management team.

  • Gathering estimates and actual financial results; reconcile orders and chargebacks for laptops, hosting and other enterprise services

  • Initiate purchase requests and manage the Order lifecycle from receiving, invoicing and closing

  • Support resolution to issues involving budget line reports and invoices

  • Perform different analytics and other project metrics required to track our processes and projects

  • Collaboratively share budget data, build reports and analytics with partnering teams

    Role Essentials

    College degree or equivalent experience. In lieu of degree, minimum five years of experience in business or logistics (operations) and strong understanding of operations management and systems support

    • Communicate complex data and processes

    • Advanced expertise in Excel, and proficiency in Word, and PowerPoint

    • Bring clarity and satisfactory resolution to issues

    • Manage multiple projects while meeting project goals

    • Able work irregular work hours including evenings and weekends from time to time.

    • Minimum 2+ years of relevant professional experience

      Perks & Benefits

      • Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans

      • Flexible time-off policy and hybrid working practices

      • Tuition reimbursement program to support your and personal growth

      • Equity opportunities and an employee stock purchase program (ESPP)

      • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

        We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

        Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies.Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. Connect with LinkedIn,Twitter, and Facebook. Informatica. Where data comes to life.



        Seniority Level:


        Alternative Location(s) :

        IT Operations Business Analyst

        Remote LinkedIn Hashtag:

        LinkedIN Hashtag:


        EEO Employer Verbiage:

        At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

        Travel Requirement:


        Austin, Texas US

Keywords: Informatica LLC, Austin , IT Operations Business Analyst, Professions , Austin, Texas

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