Senior Business Process Analyst

Company: Roscoe Property Management
Location: Austin
Posted on: January 27, 2023

Job Description:

Looking for something different? We ARE that something different at RPM Living.Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...we show you the way to success.The Position:The Senior Business Process Analyst is responsible for defining, documenting, assessing, and scrutinizing the business processes of a variety of departments and identifying areas for potential improvement. The Senior BPA will focus on streamlining processes, evaluating existing and/or new tools, and automating solutions that allow for improved efficiency or increased productivity, while ensuring processes are aligned with organizational objectives and guidelines.

• Identify and analyze business needs, conduct requirements gathering, and define scope and objectives
• Learn existing SaaS products, software, and systems to better understand current use cases
• Ensure support documents are created and distributed in timely manner
• Perform data gather, root cause analysis and performance trending to develop appropriate process changes
• Develop gap analysis with department leaders and identify improvement opportunities and initiatives
• Review solution designs with appropriate IT team to identify opportunities for automation, requirements are met, and are scalable
• Work closely with the Technical Product Manager on evaluating new automation process tools
• Other duties as assigned
• Bachelors degree in business, computer science, or relevant field, required
• Multi-family industry experience, required
• 5+ years of relevant business analyst work experience in a SaaS eco system
• Advanced business process analysis knowledge
• Process automation experience
• Familiar with Six Sigma practices
• Strong problem solving and leadership skills
• A collaborative team member with a continuous improvement mindset
• Excellent written and verbal communication skills with all levels of the organizationEmployment with RPM Living is contingent upon successful completion of a background check and possessing a valid drivers license.RPM Living is an Equal Opportunity Employer.External Company URL: www.rpmliving.com Street: 5508 Parkcrest Dr Remote: No

Keywords: Roscoe Property Management, Austin , Senior Business Process Analyst, Professions , Austin, Texas