Water Softener Service Technician
Company: ABC Home and Commercial
Location: Austin
Posted on: January 27, 2023
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Job Description:
Description:**First year potential $65 - $95k based on
performance**WHO WE AREABC Home & Commercial is a family owned and
operated business, providing a fun, stable, and challenging
environment to grow, learn, and serve in our community. We're
pleased to have a diverse group of employees and believe strongly
in a work/life balance while building long-term, trusting
relationships with our customers and employees. At ABC you'll
quickly learn what it's like to become part of a team that believes
in fulfilling commitments, serving others, supporting families, and
building our community.To learn more about ABC and to view a full
list of our services, visit www.abchomeandcommercial.comHOW YOU CAN
HELP USAs ABC's Water Softener Service Technician, you will sell,
install, repair, and/or maintain water treatment and filtration
systems with professionalism and excellent customer service.WHAT
YOU'LL DOMust know and understand all applicable federal, state,
and local codes and be able to apply them in a practical manner on
each job.Accurately diagnose the cause of water quality issues;
recommend options for repair, installation or replacement of
systems to customers; and complete all authorized service
repairs.Quote each job by using a flat rate price book in
accordance with company policy, collect and deliver payment from
customer to the office and complete and submit all required
paperwork in a timely and accurate manner.Work with inspectors,
suppliers and co-workers to ensure correct project work, while
abiding by all codes.Carry out general skills such as: soldering;
pipe-threading/gluing/using pro-press tools and fittings;
diagnosing mechanical issues with water treatment equipment and
repairing; water leak detection and repair; performing basic water
quality tests; changing out drinking water filters.Communicate
effectively with supervisors, dispatchers, CSRs and customers to
ensure complete alignment at all times during the service repair or
replacement process.Work with and train any helpers which may be
assigned to work with you.Maintain necessary licenses or
certifications and complete required continuing education.Maintain
a positive attitude at all times with customers, fellow employees
and supervisors.Requirements:WHAT WE LOOK FORClass I, II, or III
Water Treatment license, or the ability to obtain one.Excellent
communication & customer service skills.High proficiency with
emailing, instant messaging and use of various electronic devices
and applications for effective communication/information
sharing.Ability to prioritize workload, work under pressure and
handle irate customers and still maintain good composure.Dependable
and self-motivated with desire to work year-round.Ability to work
inside and/or outside for long periods of time, sometimes in
extreme temperatures.Must maintain an active Driver's License and
be insurable.WHAT WE OFFERHealth, Dental, Vision & Life
Insurance401(k) with company matchingPaid vacation and sick leave
(PTO)Profit sharing bonusesLead Now Program for all employees to
increase earnings and payCompany clubs & committees, and company
outingsPaid trainings and development opportunitiesTuition
reimbursementEducational scholarships for employees and family
membersWellness program, including gym membershipCompany vehicle
with gas card (for service specialists)Ability to work from home a
percentage of the time (office staff only)ABC is an Equal
Opportunity Employer.Please note that if an offer is extended that
we do conduct the following pre-employment screenings: Drug Screen,
Physical & Physical Performance Evaluation (PPE). ABC participates
in the E-verify (I9) program & conducts a thorough Background
check.PM21PI200810032
Keywords: ABC Home and Commercial, Austin , Water Softener Service Technician, Professions , Austin, Texas
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