Senior Site Reliability Engineer (Storage)

Company: IBM
Location: Austin
Posted on: January 24, 2023

Job Description:

IntroductionAt IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.Your Role and ResponsibilitiesAs a Storage Platform Engineer/SRE, you will be part of the Cirrus Hybrid Cloud storage support team responsible for ensuring the architectural integrity and successful delivery of a scalable storage platform for the IBM CIO Organization. In this role you will focus on the management of storage for Cirrus Hybrid Cloud. This entails working on all aspects of disk management and monitoring, including disk initialization, fault monitoring and handling, and reporting. You will be tasked with solving intriguing problems while partnering with other team members, customers, and vendors. To find success, you will need a strong Linux development background and a passion for learning and continuous improvement.What you'll do

• Management, maintenance, and support of various data storage solutions especially in the RedHat OpenShift Virtualization (OSV) environment.
• Plan, coordinate and upgrade components of the SAN/NAS/TSM as needed with software, hardware and microcode upgrades
• Incorporate storage replication into Disaster Recovery (DR) solutions
• Operate in an agile manner and under strict change control
• Engage on technical level discussions around data center solutions and storage integration
• Design, implement, and manage integrations between internal and external solutions, as well as storage-related monitoring solutions
• Handle storage provisioning tasks, for example, end user requests, creation of volumes, mapping and ensuring storage availability at the operating system, storage performance analysis, troubleshooting, storage capacity management and planning
• Provision VMWare and Physical LUNS, applying patches, upgrading software, performance, capacity planning and ensuring data is secured
• Monitor for errors, hardware failures, optimization, capacity, and performance of storage arrays and associated networking to ensure and restore normal operations
• Maintain the fiber channel switches and SAN configurations, especially Brocade-compatible, by ensuring that software and firmware are in keeping with the latest needs of an organization
• Provide on-call support and implementation after-hours on a rotating basis
• Think and act like a Site Reliability Engineer (SRE) as the environment relates to storage and depends on storageMost of our teams are located in Atlanta, GA; Austin, TX; Boston Metro, MA; New York, NY; Raleigh, NC; Armonk, NY; and Southbury, CT. However, since the nature of our work is hybrid, we welcome applications from other locations.Required Technical and Professional Expertise
  • Extensive experience in the management of highly available enterprise-class Storage Area Networks (SAN) and Network Attached Storage (NAS) including Fiber Channel (FC) and Internet Protocol (IP) networking and connected storage arrays.
  • Experience with one of the following: IBM Spectrum Scale, Spectrum Protect, CP4D, DataStage, SKLM, NFS, CIFS, data mirroring or DR solutions
  • A strong understanding of diverse infrastructure platforms and infrastructure concepts
  • Solid scripting and automation abilities leveraging Ansible or similar tools
  • Excellent communicate skills to work with clients/customers, 3rd parties such as support and supply vendors, internal stakeholders, and team
  • Ability to provide on-call support and implementation after-hours on a rotating basisPreferred Technical and Professional Expertise
    • BS degree in computer science or similar technical degree
    • Ability to drive innovation and operational excellence
    • Administration or usage of cloud native delivery solutions such as ArgoCD or Flux
    • Strong leadership ability to drive technical deployments and steady state operations for a global team
    • Deep technical specialization in a required field - Spectrum Scale, Spectrum Protect, IBM Storage, Brocade SAN fabrics, or SKLM
    • Ability to technically represent the team with executives and manage critcal outage events

Keywords: IBM, Austin , Senior Site Reliability Engineer (Storage), Professions , Austin, Texas