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Sr./Jr. Application Support Analyst

Company: HCL
Location: Austin
Posted on: September 22, 2022

Job Description:

Experience-2-5 years (a little flexible)

Technology- Java/ Python/ React/ C# (Any OOP based language will work)

Sr./Jr. Application Support Analyst

Location: Austin, TX/ Dallas, TX/ RTP, NC (Need to be on-site from day one)

Contract and Fulltime Both

Need Visa independent Candidates

EXP- 2 to 5 Years

1.1.1. RESPONSIBILITIES

Serve as a debugging expert across platforms and products and teach other Specialists about new logs, tools, etc. in order to improve efficiency and workflows

Communicate effectively with PDS in order to improve on the ground engagement quality with cross-functional partners

Audit potential Continuous Push blocking issues and determine severity, escalating to PDS and Release Engineering

Identify, build out and conduct on-site technical training and shadowing opportunities across the team in order to improve the team's technical debugging

Troubleshoot Java/React/PHP/Python application.

1.1.2. QUALIFICATIONS

At least three years of work experience

Experience leading teams and/or experience working with multiple stakeholders and leadership

Bachelor's preferred rather than optional

PREFERRED QUALIFICATIONS

Associate or technical degree

Experience using social media products

Skills

Excellent written and verbal communication skills

Ability to work with deadlines in a fast-paced environment

Strategic thinker with strong analytical and creative problem-solving skills

Ability to understand and parse internal tooling and logging

Ability to bring along/teach others who don't have a more technical background
Java ,GIT ; JavaScript/PHP knowledge is nice to have.

Published on 20 May 2022, 10:20 PM

Keywords: HCL, Austin , Sr./Jr. Application Support Analyst, Professions , Austin, Texas

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