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Professional Services Regional Practice Architect, Security

Company: Splunk
Location: Austin
Posted on: September 22, 2022

Job Description:

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn more about Splunk careers and how you can become a part of our journey!Splunk is the world's first Data-to-Everything Platform. Now organizations no longer need to worry about where their data is coming from, and they are free to focus on the business outcomes that data can deliver.Role:As a Global Services Regional Practice Architect, you will ensure enterprise deployments make the deepest impact possible for our customers. You'll tackle an organizations' most challenging problems, including the ones they didn't know existed. Regional Practice Architects are adept at mastering new technologies and come from a variety of business, analytics and technology backgrounds. They are eager to share their knowledge with others through formal and informal mentoring activities. Of paramount importance is the ability to be a great teammate and work well with others towards common goals.Responsibilities:

  • Deliver compelling messaging articulating Splunk's value proposition to executive leadership in current and prospective Splunk customer accounts.
  • Defend the necessity of a Splunk Security investment to customer VP and CxO leadership based upon risk, allocation of resources, tools/people spend, and proprietary vs open-source approaches.
  • Provide collaborative communications and customer partnership that allows customers to feel valued, heard and supported.
  • Assess customer security programs to include operational and Governance, Risk and Compliance capabilities to measure threat detection/analysis, mitigation, remediation and recovery capabilities.
  • Advise customers on industry best practices regarding the use of threat intelligence, event investigations, incident management and investigations, vulnerability management, asset management, and preventive security controls.
  • Advise on the incorporation of Threat Intelligence, Machine Learning, SOAR, and Behavioral Analytics technologies for successful customer outcomes.
  • Perform just-in-time knowledge acquisition in order to deliver training to customer and partner teams and end users on advancing technologies.
  • Mentor and coach junior Splunk and partner consultants in new knowledge and process areas, in security methodology, technology, consultancy, in non-technical areas.
  • Build relevant materials for field teams highlighting new product features, industry trends, and other deep technical content.
  • Interact with customers and prospects to understand their business challenges and desired outcomes.
  • Partner with field leadership to jointly develop strategic and technical account plans.
  • Represent the Global Security Practice to understand current and future product developments, to communicate to the field, as well as contribute to future development direction based upon customer needs and your security expertise.
  • Support Global Security Practice initiatives, such as service offerings development and support product interlock.
  • In partnership with your manager, develop and supervise appropriate performance goals and metrics.
  • Deliver presentations and technical briefings to customers on Splunk premium products and solutions. Assist and lead with critical Splunk evaluations and POC's.
  • Deliver on paid customer subscriptions (Assigned Expert, On-Demand Services, etc).
  • Acquire and maintain senior level Splunk Security certifications.Requirements:
    • 7+ years of experience in technically delivering and supporting security software products to a range of customers
    • Several years experience working as a security analyst, security engineer, security researcher, or other hands-on security role
    • Development proficiency in at least 1 of the following programming languages: Java, .NET, PHP, Ruby, Python, Node.JS, Objective-C, Java-Dalvik
    • Working experience with Unix or Linux based scripting languages (Perl, Python, Bash)
    • Recent experience working with Terraform, Kubernetes or Docker.
    • Experience working with microservices in cloud environments such as Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure.
    • Experience delivering executive and customer presentations
    • Several years of experience with *nix, macOS, Windows administration
    • History of working in a team or project leadership role
    • Demonstrated communication skills - written and oral. Ability to communicate complex ideas and a clear and concise way
    • Conference/meetup presentations
    • Security Blog contributions
    • Training content development
    • Knowledge of compliance and risk management requirements from government, financial, and/or health care customers and how requirements impact system design, services capabilities, and what drives customers decisions
    • Demonstrated experience deploying Splunk technology to customer environments
    • Unix/Linux and Windows administration, patching and configuration expertise
    • Experience with networking, server, application, virtualization, big data, and web technologies
    • Ability to work with diverse groups of people; challenge and lead people toward their peak performance
    • Expertise with security operations or compliance
    • Experience with the Splunk Security product portfolio
    • Experience with US Federal programs and compliance requirements to include the NIST RMF and the ATO processWe value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.(Colorado only*) Minimum base salary of $135,000.00. You may also be eligible for incentive pay + equity + benefits.*Note: Disclosure per sb19-085 (8-5-201 et seq).

Keywords: Splunk, Austin , Professional Services Regional Practice Architect, Security, Professions , Austin, Texas

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