Product Insights Analyst
Company: Apple Inc.
Location: Austin
Posted on: August 7, 2022
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Job Description:
Imagine what you could do here. At Apple, new ideas have a way
of becoming extraordinary products, services, and customer
experiences very quickly. Bring passion and dedication to your job
and there's no telling what you could accomplish. We don't just
craft products - we build the kind of wonder that's revolutionized
entire industries. It's the diversity of those people and their
ideas that supports the innovation that runs through everything we
do, from amazing technology to industry-leading environmental
efforts. Join Apple, and help us leave the world better than we
found it. Exciting, right? If you would like to contribute to our
improving our products, read on to learn how you can help us
deliver. The AppleCare Engineering and Software & Services group is
looking for an analyst to identify trends within our products and
services. In this role, you will review specific issues driving
customer contact and figure out how best to aggregate the data into
reporting for Contact Center Management and AppleCare Engineering.
Your analytical, detail oriented, and able to use critical thinking
to resolve issues and find solutions within iOS, macOS, iCloud, and
Apple branded applications. Key Qualifications
Keywords: Apple Inc., Austin , Product Insights Analyst, Professions , Austin, Texas
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