Business Analyst
Company: Marathon TS
Location: Austin
Posted on: August 7, 2022
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Job Description:
Job Description Job Track Description: Requires relevant
expertise in a professional, sales or technical area typically
gained through formal education. Majority of time is spent on:
Performing technically based activities. Contributing to and
managing projects. Utilizing analytical ability to solve problems
and make recommendations. Leveraging relationships by interfacing
with and influencing key stakeholders. Work is primarily achieved
by individual or through project teams, utilizing area(s) of
expertise to achieve results. Typically requires college /
university degree. General Profile Performs routine assignments in
the entry level to a professional job progression. Typically
requires a college or university degree or the equivalent work
experience that provides knowledge and exposure to fundamental
theories, principles and concepts. Develops competence by
performing structured work assignments. Uses existing procedures to
solve routine or standard problems. Receives instruction, guidance
and direction from others. Business Expertise Applies general
knowledge of business developed through education or past
experience. Leadership No supervisory responsibilities; accountable
for developing technical contribution. Problem Solving Uses
existing procedures to solve standard problems; analyzes
information and standard practices to make judgments. Interpersonal
Skills Exchanges straight forward information, asks questions and
checks for understanding. Responsibility Statements Contributes to
data analysis projects using defined methodologies with support
from more experienced analysts or team lead. Communicates progress
and risks to team lead. Gathers, manipulates and/or transforms
internal and external data in order to create actionable insight
for stakeholders. Creates end-user documentation (e.g., user
guides, process flow charts, training materials). Presents complex
data and analysis in an easily understood format so it is suitable
for users with varying abilities. Visualizes data in clear,
structured way utilizing preferred business intelligence tools
(such as Tableau, Crystal Reports, and SQL Queries). Assists in the
overall business unit performance driving SLAs, adherence to
business unit metrics and so on. Ensures adherence to best
practices for delivery of Statement of Work per the contract. Acts
as the liaison between operations and clients middle-management to
ensure protocols are being followed. Assists with conflict
resolution, dealing with client, people, tasks and systems related
issues. Provides resolutions to a diverse range of complex tasks -
such as special projects level performance, quality assurance
standards, unexpected bugs, assistance with sales and marketing,
volume spikes, staffing resolutions. Drives special projects for
corporate, business unit, operational or client initiatives.
Orients and guides less experienced team leaders in order to
improve levels of performance. Analyzes and resolves business
operations issues and needs. Evaluates results within business
units to determine if organizational objectives are being met.
Recognized as advanced individual contributor. Report on financial
impacts. Establishes process improvement initiatives to drive
productivity. Develops and implements business plans, policies, and
procedures. Performs other duties as assigned Complies with all
policies and standards Marathon TS is committed to the development
of a creative, diverse and inclusive work environment. In order to
provide equal employment and advancement opportunities to all
individuals, employment decisions at Marathon TS will be based on
merit, qualifications, and abilities. Marathon TS does not
discriminate against any person because of race, color, creed,
religion, sex, national origin, disability, age or any other
characteristic protected by law (referred to as "protected
status").
Keywords: Marathon TS, Austin , Business Analyst, Professions , Austin, Texas
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