Business Analyst

Company: Marathon TS
Location: Austin
Posted on: August 7, 2022

Job Description:

Job Description Job Track Description: Requires relevant expertise in a professional, sales or technical area typically gained through formal education. Majority of time is spent on: Performing technically based activities. Contributing to and managing projects. Utilizing analytical ability to solve problems and make recommendations. Leveraging relationships by interfacing with and influencing key stakeholders. Work is primarily achieved by individual or through project teams, utilizing area(s) of expertise to achieve results. Typically requires college / university degree. General Profile Performs routine assignments in the entry level to a professional job progression. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from others. Business Expertise Applies general knowledge of business developed through education or past experience. Leadership No supervisory responsibilities; accountable for developing technical contribution. Problem Solving Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Interpersonal Skills Exchanges straight forward information, asks questions and checks for understanding. Responsibility Statements Contributes to data analysis projects using defined methodologies with support from more experienced analysts or team lead. Communicates progress and risks to team lead. Gathers, manipulates and/or transforms internal and external data in order to create actionable insight for stakeholders. Creates end-user documentation (e.g., user guides, process flow charts, training materials). Presents complex data and analysis in an easily understood format so it is suitable for users with varying abilities. Visualizes data in clear, structured way utilizing preferred business intelligence tools (such as Tableau, Crystal Reports, and SQL Queries). Assists in the overall business unit performance driving SLAs, adherence to business unit metrics and so on. Ensures adherence to best practices for delivery of Statement of Work per the contract. Acts as the liaison between operations and clients middle-management to ensure protocols are being followed. Assists with conflict resolution, dealing with client, people, tasks and systems related issues. Provides resolutions to a diverse range of complex tasks - such as special projects level performance, quality assurance standards, unexpected bugs, assistance with sales and marketing, volume spikes, staffing resolutions. Drives special projects for corporate, business unit, operational or client initiatives. Orients and guides less experienced team leaders in order to improve levels of performance. Analyzes and resolves business operations issues and needs. Evaluates results within business units to determine if organizational objectives are being met. Recognized as advanced individual contributor. Report on financial impacts. Establishes process improvement initiatives to drive productivity. Develops and implements business plans, policies, and procedures. Performs other duties as assigned Complies with all policies and standards Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status").

Keywords: Marathon TS, Austin , Business Analyst, Professions , Austin, Texas