Maintenance Technician II
Company: Waterton Residential
Posted on: August 7, 2022
Who is Waterton?
We are passionate about delivering an incredible Resident
Experience, which we believe is made possible by offering an
extraordinary experience for our talented associates. We value
performance that delivers experiences that exceed expectations,
coupled with an unwavering commitment to Investor, Guest, and
Resident service excellence. With over 22 years of investment and
property management experience, we strive to exemplify what we call
We are looking for a talented Service Technician II to join our
The Service Technician II will help maintain the physical condition
of community and equipment according to company guidelines and
standards, and protecting the community and equipment from damage,
loss and deterioration. This position conducts preventative
maintenance, performs janitorial duties, landscaping and service
How you will contribute to our team:
* Service Requests: You will ensure service requests are completed
professionally and accurately within twenty-four (24) hours, which
may include scheduling an appropriate vendor if necessary. You will
ensure that all service requests are signed off and you will report
any variance from our 24-hour commitment where appropriate.
* Preventive Maintenance: You will update, execute and document
preventive maintenance schedule on a regular basis and advise your
manager of outstanding items.
* Property Inspections and Maintenance: You will perform regular
property inspections to ensure compliance with established
standards regarding the grounds, risk management, safety,
cleanliness and general appearance, including cleanliness and
* Resident Relations: As a "front line" employee who interacts very
regularly with our residents, you will work to establish and
maintain good relations with residents, prospective residents, all
customers, vendors and co-workers. You will use your communication
skills to interact in a courteous and professional manner at all
* Occupancy Management: You and your team will ensure apartments
are ready for occupancy by overseeing and scheduling all facets of
the make-ready process in accordance with leasing needs and as
outlined in the Waterton Residential Standards of Performance. This
includes but is not limited to move out/move in inspections,
electrical, HVAC, plumbing, carpentry, appliance repair, carpet
cleaning/replacement, painting, equipment maintenance, preventive
maintenance and cleaning.
* Maintain Commitment to Safety: You will maintain life safety
equipment including but not limited to fire pumps, sprinklers,
emergency generators, fire panels, smoke detectors, CO detectors,
etc., including testing equipment as required. You will ensure
there is a safe, clean and organized work environment (i.e. shop,
pool maintenance room, storage areas). You will utilize all
reasonable safety measures and precautions.
* Overall: You'll be an excellent teammate who helps deliver
departmental and organizational goals.
What our ideal candidate looks like:
* You've "been there, done that". Our ideal candidate a minimum of
two (2) years of plumbing, electrical, mechanical, drywall repairs,
carpentry, and/or pool/spa maintenance experience.
* You have some credentials. We require a High School Diploma or
equivalent. In addition, you must have your EPA-CFC Certification.
An EPA-LBP certification is required for any property older than
* You're a great communicator. You easily manage relationships and
build rapport with others, and you're a pro at motivating
* You're a fixer. You demonstrate tact and empathy when dealing
with Resident concerns, and you work to resolve them quickly, never
losing sight of the criticality of customer service.
How we will recognize and reward you:
At Waterton, we recognize that compensation and benefits are
important not only to our associates but to their families as well.
We offer a wide variety of rewards to meet everyone's needs
* Competitive compensation and incentive program participation.
* Full suite of benefits, including Medical, Dental, 401K, Life,
Disability, and even pet insurance.
* Generous Paid Time Off and holiday schedules.
* A commitment to life-long learning through learning plans that
include internal and external trainings, as well as consideration
for tuition reimbursement.
* Employee discounts and wellness initiatives.
Waterton has grown from very humble beginnings with one phone and
two desks to the successful, nationally recognized real estate
investment and management firm it is today. As Waterton has evolved
and grown, one thing has remained constant, the drive to achieve
results by exceeding expectations.
Our Associates embrace and embody The Waterton Way, which serves as
our core values: Be Nice, Listen and Talk, Own It, Get It Done, and
most importantly Have Fun. We look for exceptional candidates with
the passion and expertise that it takes to wow every resident,
guest, and investor.
We firmly believe that our superior ability to serve our customers
differentiates us. We empower our Associates to think and act like
an owner and use the Waterton Way to serve our residents and guests
in a way that exceeds their expectations, going above and beyond to
create the ultimate service experience or what we call
Does this sound like you? Apply today!
Waterton strongly supports diversity and inclusion in the
workplace. All qualified applicants are encouraged to apply.
Keywords: Waterton Residential, Austin , Maintenance Technician II, Professions , Austin, Texas
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