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Business Process Consultant-Analyst II

Company: Allstate
Location: Austin
Posted on: August 6, 2022

Job Description:

The Business Process Consultant Analyst II is responsible for supporting the implementation of consulting projects through data gathering, analysis and research. Acts as a resource for team members which may include providing training, assisting in resolving complex problems and/or identifying process improvements.** This role is impacted by the sale of the Life Company and will last 1-2 years. -Key Responsibilities:

  • Demonstrates understanding of business unit and/or industry systems, processes and requirements
  • Gathers and analyzes business and stakeholder requirement
  • Collects and analyzes process data to initiate, develop and recommend business practices and procedures
  • Ensures successful completion of projects
  • Initiates and supports business optimization efforts to enable effective and efficient delivery of valued services
  • Coordinates and conducts training of support processes for new and existing representatives
  • Provides Records Information Management (RIM) oversight and expertiseSupervisory Responsibilities:This job does not have supervisory duties.Education and Experience:
    • Bachelor's Degree or equivalent experience
    • Life Operations experience requiredFunctional Skills:
      • Proficient in Microsoft Office- Excel, Word, and Outlook
      • Has training or light experience facilitating meetings and processes
      • Demonstrates the ability to anticipate, identify, reproduce, and resolve simple problems in area of specialty, including business, process and technical problems
      • Effectively communicates technical and business ideas and information to others, including non-technical audiences

Keywords: Allstate, Austin , Business Process Consultant-Analyst II, Professions , Austin, Texas

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