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Customer Support Consultant

Company: Jobot
Location: Austin
Posted on: May 14, 2022

Job Description:

This Jobot Job is hosted by Kelly Zupan

Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.

A Bit About Us

Our mission fuels our passionate customer focus and a continuous drive for technological innovation. Reimagined from the inside out, our election technology promises to provide jurisdictions with a future-proof investment in secure, transparent voting.

Why join us?

Competitive compensation and great benefits!

Job Details

Ability to communicate effectively with customers and employees

Effective written and oral communication skills

Must be able to create, read and interpret XML, TXT/CSV and HTML files using common tools and have at least a rudimentary understanding of relational databases

Ability to "multi-task", plan time effectively, problem solve, apply logic and reason to a situation

Must possess the ability to accurately assess a given situation and decide the logical course of action

Support certification and membership in professional support organizations are preferred

May need to do light lifting

The ability to sit at a workstation for extended periods is required

A minimum High School Diploma, plus 2-4 years direct customer support in a technical environment

College level education or advanced technical certifications encouraged

A working knowledge of computer and internet operations is required

Experience with relational database management system support, enterprise case management application(s), customer relationship management system(s) and county election management is preferred.

Interested in hearing more? Easy Apply now by clicking the "Apply" button.

Keywords: Jobot, Austin , Customer Support Consultant, Professions , Austin, Texas

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