Associate Customer Operations Analyst - Remote (East Coast)
Company: Mandiant
Location: Austin
Posted on: May 14, 2022
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Job Description:
Company Description
Since 2004, Mandiant has been a trusted partner to
security-conscious organizations. Effective security is based on
the right combination of expertise, intelligence, and adaptive
technology, and the Mandiant Advantage SaaS platform scales decades
of frontline experience and industry-leading threat intelligence to
deliver a range of dynamic cyber defense solutions. Mandiant's
approach helps organizations develop more effective and efficient
cyber security programs and instills---confidence in their
readiness to defend against and respond to cyber threats.
Job Description
Expertise On Demand is a prepaid, annual subscription that provides
flexible access to Mandiant's industry-recognized cybersecurity
expertise and threat intelligence.------In addition to access to a
range of cyber security services, the service provides on demand
assistance from intelligence analysts and researchers, access to
Mandiant intel holdings, daily threat media highlights and
quarterly threat briefings.
As a Customer Operations Analyst on the Expertise On Demand team,
you will use your blend of customer service skills, cybersecurity
awareness and business acumen, to connect our customers with the
Mandiant expertise they need to solve their cybersecurity
challenges. You will capture and evaluate our customers' requests
and identify the best ways to provide answers from Mandiant's
experts.
What You Will Do:
Qualifications
Minimum Requirements:
Desired Qualifications:
Additional Information
At Mandiant we are committed to our #OneTeam approach combining
diversity, collaboration, and excellence. All qualified applicants
will receive consideration for employment without regard to race,
sex, color, religion, sexual orientation, gender identity, national
origin, protected veteran status, or on the basis of
disability.
Keywords: Mandiant, Austin , Associate Customer Operations Analyst - Remote (East Coast), Professions , Austin, Texas
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