Senior Salesforce Business Analyst (Remote)
Company: Xplor
Location: Austin
Posted on: May 14, 2022
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Job Description:
Company Description
We're Xplor. There's a good chance you've not heard of us yet -
we're just getting going. We've also just rebranded ourselves and
are emerging as Xplorers.
Xplor is a global provider of business management software,
payments and value-added services that power boutique studios,
gyms, fitness facilities, childcare centers and independent
personal trainers across the globe. Our ambition is to empower
passionate people and deliver a compelling integrated proposition
to enable clients to spend more time growing their business. After
our recent acquisition by Advent International, and subsequent
merger with Clearent, we're excited to deliver on our value
creation program to achieve our bold growth ambition. And we're
getting ready to go big, and even more global.
Xplor has brought together 20 different software and payment
processing brands to create Fitness and Wellbeing vertical
business. There's more than 1000 of us in the global Xplor Fitness
and Wellbeing team and we're passionate about enabling gym and
studio owners, leisure centers, and personal trainers to deliver
better business outcomes for themselves and their customers.
Job Description
The Senior Salesforce Business Analyst will work with several
stakeholders throughout the entire organization to ensure data
integrity, measure campaign success and work on day to day
efficiency gains. You will be a critical part of a high-performing
and fast-growing team with a strong entrepreneurial mindset. For
the right individual, this role can rapidly grow into an advanced
position with more strategic responsibilities, autonomy, and
interaction across all levels of the organization
Responsibilities
Work with the project team to gather the business and functional
requirements, by scoping, defining, and prioritizing
requirements.
Translates conceptual user/business requirements into functional
requirements in a clear manner that is comprehensible to CIS/SFDC
and overall project team.
Conducts interviews to gather requirements via workshops,
questionnaires, surveys, site visits, workflow storyboards, use
cases, scenarios, and other methods.
Identifies and establishes scope and parameters of requirements
analysis on a project-by-project basis to define project impact,
outcome criteria, and metrics.
Works with stakeholders and project team to prioritize collected
requirements.
Assists in conducting research on products to meet agreed upon
requirements and to support purchasing efforts.
Participates in the QA of purchased solutions to ensure features
and functions have been enabled and optimized. Analyzes and
verifies requirements for completeness, consistency,
comprehensibility, feasibility, and conformity to standards.
Develops and utilizes standard templates to write requirements
specifications accurately and concisely.
Communicates changes, enhancements, and modifications of business
requirements - verbally or through written documentation - to
project managers, sponsors, and other stakeholders so that issues
and solutions are understood.
Qualifications
Bachelor's Degree or higher required
3+ years of experience working in a Salesforce Business Analyst
capacity
Experience using Salesforce Marketing Cloud
Experience using Salesforce Sales Cloud
Data Migration experience
Consultative, team player who enjoys being part of a close-knit
team while also working independently with direction on individual
projects
Exceptional written and verbal communication skills
Strong aptitude for learning new systems and processes
Excellent attention to detail and results oriented
Persistent, organized and highly motivated
Ability to adapt to a fast paced continually changing business and
work environment while managing multiple priorities
Additional Information
What does it mean to work for Xplor?
Our four core values - Make life simple, Build for people, Move
with purpose and Create lasting communities - are key to who we are
and guide us from how we hire to how we recognise our team
members.
More About Us
We've recently expanded our reach by merging the two software and
payments powerhouses TSG and Clearent. The resulting company is
Xplor Technologies serving over 82,000 businesses that processed
over $27 billion in payments, operating across 158 countries in
2020.
Xplor is headquartered in the United States in Atlanta, GA, with
operations across North America, Australasia, Europe, and the
United Kingdom. We now have over 2,000 Xplorers, working across
five "everyday life" verticals: Education, Health and Fitness,
Boutique Wellness, Field Services and Personal Services.
Sheryl Sandberg once said, "If you're offered a seat on a rocket
ship, don't ask what seat! Just get on." We couldn't agree more.
So, are you ready to get on board?
Perks of working with Xplor
Flexible PTO
4% 401k Match
Unparalleled opportunities to learn and accelerated career
development
A collaborative, team environment with people who truly love what
they do
12 weeks Gender Neutral Paid Parental Leave for both primary and
secondary carer
Unlimited access to Udemy for Business, 10% of your time devoted to
growing you and your career, and further support to help you
grow
Access to mental health support
Fully flexible work arrangements
Sheryl Sandberg once said, "If you're offered a seat on a rocket
ship, don't ask what seat! Just get on." We couldn't agree more.
So, are you ready to get on board?
To learn more about us and our products , please visit
www.xplortechnologies.com/us/careers.
Xplor is proud to be an Equal Employment Opportunity employer.
We're dedicated to attracting, retaining and developing our people
regardless of gender identity, ethnicity, sexual orientation,
disability, veteran status and age. Applications are encouraged
from all sectors of the community.
All Information will be kept confidential according to EEO
guidelines.
We promote flexible working wherever we can, so whether you prefer
to be fully remote or in an office, the choice can be yours.
We're committed to replying to each application and look forward to
getting in touch with you soon.
Keywords: Xplor, Austin , Senior Salesforce Business Analyst (Remote), Professions , Austin, Texas
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