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Relocation Consultant (Full-Time) - Austin, TX

Company: Relocity, Inc.
Location: Austin
Posted on: January 16, 2022

Job Description:

Company Summary

Relocity is a B2B2C SaaS + service model, disrupting the destination services space. We deliver high-touch destination services by connecting relocating employees with a local, on-demand personal concierge via mobile technology. Our approach has proven highly effective and is valued by Fortune 500 and top tech companies in cities in the U.S., as well as Europe and Asia.

Job Summary

As a Personal Host (a.k.a. Relocation Consultant), you will be a trusted partner to our clients and their employees! You will be supporting in managing and driving the entire relocation process: from getting the employee moved and settled to helping them create a great lifestyle in their new city. You will be working remotely with a flexible schedule that you manage.

Essential Duties And Responsibilities
Develop working relationships with the relocating employees and provide services such as:
Offering expert knowledge of the city
Conducting local housing and school research
Providing DMV and banking setup assistance
Recommending a wide range of social and culture activities
Build rapport, communicate, research and deliver customized information and the best recommendations in a timely manner
Create customized area tours and client reports using Microsoft Office or GSuite products
Meet with the relocating employees (either in person, by phone or using technology) to discuss issues connected with the relocation
Manage multiple client relocations at any given time and perform other administrative duties, as necessary

Education and/or Technology Requirement
Bachelor or Associate's degree (or equivalent) preferred
Extensive experience with technology tools such as Microsoft Office, Google GSuite, and CRM systems

Must have the legal right to work in the United States
Extensive knowledge of local real estate market, education, local registrations
Has relocated or has helped others relocate
Has lived in Austin, TX for 5+ years
Able to commit to a minimum of 30+ hours per week
Experience managing own schedule and working remotely
Experience with project/time management and scheduling
Great customer service skills with friendly and outgoing personality
Flexible and able to work weekends
Owns a vehicle/license and/or able to self-drive

Language Skills
Ability to read and interpret documents such as contracts, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of an organization

Relocity proudly contributes a portion of all revenue to Not for Sale, an international non-profit organization based out of San Francisco, California that works to protect people and communities around the world from human trafficking and modern-day slavery.

Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work.

Relocity, Inc. requires all employees to be fully vaccinated subject to reasonable accommodation. Incumbent will be subject to provide proof of vaccination status upon hire.

Keywords: Relocity, Inc., Austin , Relocation Consultant (Full-Time) - Austin, TX, Professions , Austin, Texas

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