Customer Supply Chain Analyst (Remote)
Company: Owens & Minor
Posted on: January 16, 2022
At Owens & Minor, we are a critical part of the healthcare
process. As a Fortune 500 company with 50+ facilities across the US
and 18,000 teammates in over 90 countries, we provide integrated
technologies, products and services across the full continuum of
care. Customers-and their patients-are at the heart of what we
Our mission is to empower our customers to advance healthcare, and
our success starts with our teammates.
Owens & Minor Teammate Benefits Include
Medical, dental, and vision insurance, available on first working
401(k), eligibility after 30 days of employment
Employee stock purchase plan
Development opportunities to grow your career with a global
Manages the customer supply chain experience for assigned areas,
delivering industry-leading supply chain results that the customer
values and rewards. Identifies, prioritizes, and drives supply
chain initiatives across the total value chain based on customer
and business needs. Ensures customer demand is accurately
forecasted to support customer service levels and event activity.
Manages customer system setting, event management, seasonal
stocking strategies, new/discontinued item execution, and other KPI
improvement activities (customer in-stock percentage, fill rate,
forecast accuracy, order-to-delivery lead time, etc.). Establishes
capabilities to deliver the order-to-delivery cycle, meeting both
customer-defined performance metrics and business needs.
Leads customer-facing supply chain projects supporting the
onboarding/exiting, and "Bulk to LUM" distribution conversions of
customers to meet contractual requirements and drive customer
Monitors and reports on onboarding execution and ensures high
levels of customer fill rates in the period following customer
Manages changes to inventory and forecasts needed when customers
exit to minimize excess inventory while providing acceptable
transition service levels.
Leads customer-facing supply chain projects supporting the ongoing
maintenance of strategic customers to meet contractual requirements
and drive customer satisfaction.
Leads and coordinates special programs, emergency responses, and
other cross-customer focused inventory projects.
Supports operational efficiencies and manages distribution network
changes while maintaining a seamless transition for the
Manages the collaboration process to build and maintain effective
relationships with supply chain counterparts at assigned customer
Builds and maintains effective relationships with supply chain
counterparts at assigned customer account(s).
Leads collaborative planning, forecasting, and replenishment (CPFR)
and vendor managed inventory (VMI) processes with customers, and
inputs forecast and event requirements into the Demand Plan.
Collaborates with sales account leadership to support annual
operating plans and provide regular financial forecasts into the
sales and operations planning (S&OP) process.
Collects and leverages data to produce business analytics that
support the value proposition of the customer.
Performs additional duties as directed.
Bachelor's Degree required; concentration in Supply Chain
Management, Engineering, Business Management or related technical
2 or more years of relevant Supply Chain experience (inventory
management, planning and/or forecasting), including experience in
all aspects of supply chain planning, management, and
Experience utilizing Lean principles and tools (Flow, Pull, Kanban,
Kaizen, Value Stream Mapping, etc.)
Or any combination of education and experience to meet the above
Proficiency with Excel, Access, other MS Office applications and
data visualization tools (Power BI, Tableau)
If you feel this opportunity could be the next step in your career,
we encourage you to apply.
Owens & Minor is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, national origin, sex, sexual orientation, genetic
information, religion, disability, age, status as a veteran , or
any other status prohibited by applicable national, federal, state
or local law.
Keywords: Owens & Minor, Austin , Customer Supply Chain Analyst (Remote), Professions , Austin, Texas
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