Sr. ServiceNow Business Analyst
Company: Capgemini Government Solutions
Posted on: January 16, 2022
Capgemini Government Solutions (CGS) LLC is looking for a Sr.
ServiceNow Business Analyst to join our team to support our
government clients. The successful candidate will have the
opportunity to apply and grow their skillset with a motivated and
entrepreneurial team, engage with a wide range of stakeholders, and
build CGS' capabilities serving our clients.
As a Sr. ServiceNow Business Analyst, you will:
Analyze and critique computer programs and systems or develops new
Review user's requests for new or modified computer programs to
determine feasibility, cost and time required, compatibility with
current system, and computer capabilities, analyze and outline
steps required to develop programs, using structured analysis and
design, Plan, develop, test, and document computer programs,
applying knowledge of programming techniques and computer
Provide knowledge in business process and system analysis, design,
improvement, and implementation efforts or in translating business
process needs into technical requirements.
Use available computer systems to support management's quest for
performance improvement to determine the most useful business
Implement a comprehensive management plan for each project and hold
regular stakeholder meetings to keep all interested parties updated
in project progress, Determine and document user requirements for
business processes and abide by those requirements for future
projects, reviews and analyzes information, forecasts, methods,
schedules, systems, processes and procedures, provides expertise
in, but not limited to, Configuration Management, Strategic
Planning, Knowledge Management, Business Analysis and Technical
Responsible for transitioning of existing organizations or project
teams in accomplishing the organization's goals or project
activities and objectives through improved use of internet and
other automated processes.
Support activity and data modeling, development of upgraded
business methods, identification of best practices, and creating
and assessing performance measurements.
Provide group facilitation, interviewing, training, and additional
forms of knowledge transfer. Serve as the key coordinator between
customers and multiple project teams to ensure enterprise-wide
integration of reengineering efforts and application of best
practice including e-business practices.
Provide daily supervision and direction to other contractors on the
Reviews, analyzes, and modifies programming systems, including
encoding, debugging, and installing to support an organization's
U.S. Citizenship is required.
Eligible to obtain and maintain Government Security Clearance.
Bachelor's Degree in computer science or related field
7 years of experience in a related field as a business analyst or
any IT-related experience
Excellent verbal and written communication skills (including
presentation development) with customers and end-users, and team
Excellent problem-solving and collaborative skills
Strong leadership and team building skills
A global leader in consulting, technology services and digital
transformation, Capgemini is at the forefront of innovation to
address the entire breadth of client's opportunities in the
evolving world of cloud and digital platforms. Building on its
strong 50-year heritage and deep industry-specific expertise,
Capgemini enables organizations to realize their business ambitions
through an array of services from strategy to operations. Capgemini
is driven by the conviction that the business value of technology
comes from and through people. It is a multicultural company of
200,000 team members in over 40 countries. The Group reported 2018
global revenues of EUR 13.2 billion. Capgemini Government
Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused
on providing high quality services to the U.S. Federal Government.
Learn more about us at www.capgemini-gs.com .
Capgemini has an entrepreneurial environment that embodies the
following values: Honesty, Boldness, Trust, Freedom, Team Spirit,
Modesty, and Fun. We offer a competitive benefits package to our
Capgemini is an Equal Opportunity Employer encouraging diversity in
the workplace. All qualified applicants will receive consideration
for employment without regard to race, national origin, gender
identity/expression, age, religion, disability, sexual orientation,
genetics, veteran status, marital status or any other
characteristic protected by law.
Equal Opportunity Employer/Protected Veterans/Individuals with
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
Keywords: Capgemini Government Solutions, Austin , Sr. ServiceNow Business Analyst, Professions , Austin, Texas
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