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Site Reliability Engineer

Company: OneTrust
Location: Austin
Posted on: January 15, 2022

Job Description:

Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we've created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

Run the code. This individual will be a member of the team whose full attention is dedicated to the running code. This person will ensure development teams are following best practices with respect to detecting and fixing production-related issues while minimizing impact to our customers.

Your Mission
Partner with Engineering, Operations, and Product stakeholders to design, deliver, and maintain a highly available and performant application platform
Build and implement application observability and platform monitoring tools to continuously improve the customer experience
Eliminate toil by automating processes, tuning alerts, and improving code where it is most needed
Frequently evaluate new ideas and trends to identify potentially useful tools and techniques
Collaborate with different functional groups to identify gaps, prioritize, and resolve issues
Share your knowledge and experience with the Engineering organization
Share your findings with technical leadership and senior management

You Are
Familiarity and hands-on experience running a production service. Understand and influence discussion around how to appropriate monitor that service
Good understanding of the factors influencing performance of software applications at multiple layers including Database, network, CPU utilization, JVM tuning, memory analysis, thread management, query performance etc.
Understand the importance of centralizing logging, metrics dashboards, and alerting. Ability to talk about some of the tools used for these tasks
Strong experience with databases (SQL and NoSQL)
Superior communication and organizational skills
Customer obsessed
Some form of Agile development experience
Experienced working with mixed onshore/offshore with the ability to coordinate work with the distributed teams
Strong ability to work as part of a team, demonstrate initiative, solve problems independently and supervise others

Your Experience Includes
Bachelor's degree in Computer Science, Engineering, or related technical or business field
4+ yrs. of application development experience with Java or other equivalent language
Experience with Spring environment
Experience in cloud-based infrastructure (Azure, AWS, GCP, etc.)

Extra Awesome
Experience coaching development teams in adopting true DevOps methodologies
Experience personally shipping code to production multiple times a day
Experience implementing open source Feedback tools (e.g, Prometheus, ELK) at scale

Videos to Learn More
Learn more about the customers we serve, and hear directly from our Chief Strategy Officer, Blake Brannon, about what it's like to work on our R&D team.
Tune in to a recent virtual panel we held with 5 employees from our R&D team to learn what it's like to be in their shoes.
Watch here to learn more about our hiring process, interview tips, and OneTrust culture from our Recruiters.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry - Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Keywords: OneTrust, Austin , Site Reliability Engineer, Professions , Austin, Texas

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