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Reporting Analyst

Company: Accenture
Location: Austin
Posted on: November 19, 2021

Job Description:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models.Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology.The Reporting Analyst generates daily, weekly, and monthly reports in a timely and consistent manner in accordance with project governance.Role ResponsibilitiesWork with client project stakeholders to manage existing reporting and create new reports per Accenture Business needAnalyze data new and existing to and report to client stakeholdersProvide insights issue, trend, capacity, and analysis for client Leadership teamProvide daily metrics using established reporting methodology in client's Salesforce and Workday systemsIdentify and document client's data system issues under the scope of this SOW and escalate to Accenture and client Team Leads according to the established escalation handoff matrixReport risks or exclusions within the defined data set for operational managementBuild or modify report templatesPerform daily quality auditsPerform coaching sessions to Accenture project's regional Team Leads as well as to client project team to identify root cause of errors and create action plans and preventative measures to improve processor performanceFacilitate weekly meetings with Accenture Team Leads to report top errors error trendsProvide training and support Accenture's Quality Assurance team, if applicableDocument and communicate issues to Global Team Lead per the established processMaintain Desktop Procedures (DTP's)by Jobble

Keywords: Accenture, Austin , Reporting Analyst, Professions , Austin, Texas

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