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Program Analyst, Senior

Company: Leidos
Location: Austin
Posted on: April 10, 2021

Job Description:

Description Job Description:Leidos is searching for a Program Analyst, Senior for our team at the Austin Information Technology Center.This is an exciting opportunity to use your experience helping the IOSS mission. The mission of the Department of Veterans Affairs (VA), Office of Information & Technology (OI&T), Information Technology (IT) Operations and Services (ITOPS), Infrastructure Operations (IO) is to support One VA world-class service to Veterans and their families by delivering results-oriented, secure, highly available, and cost-effective information technology services. IO support helps to provide critical services focusing on consistent availability of Veteran-facing applications and quick delivery of benefits for VeteransA Senior Program Analyst must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes. Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations. Senior PA must be able to effectively manipulate data to present program status and make recommendations on improving business processes.JOB description: The purpose of the position is to provide system analysis and customer support for all Problems related to Information Technology (IT) Problem Management that negatively impact the VA's nationwide plans, goals, and mission effectiveness in support our nation's Veterans. The incumbent serves as a Senior Program Analyst. The Senior Program Analyst manages and coordinates all activities necessary to understand, communicate, make recommendations, track & accept recommendations using best practices to prevent Internal/ External user disruption in daily operations.Roles and Responsibilities:* Communicate effectively to project managers and stakeholders* Act as an advisor to senior leadership * Communicate with senior leadership and stakeholders* Collect, analyze, and advise on key departmental strategies* leadership abilities to communicate to present to senior leadership * Use critical thinking skills to identify and mitigate risk* Applicant's knowledge of program management metrics and measurement-based strategies* Commitment to efficiency and continuous improvement* Provide your opinion of data-driven methods* Communicate expectations to project managers and stakeholders* Analyze requirements of a project and manage its scope successfully* Understand the importance of company vision, goals and prioritiesRequired Administration Skills:* Must have the technical expertise required to gather, compile, and analyze business process data specifically as it relates to enterprise monitoring policy, process, and capability. * Must have a thorough understanding on how to identify trends, errors, and missing data and reliably create alternate depictions of that data to identify and highlight issues for senior leadership. * Must be able to clearly articulate findings in both detail and summary reports via a variety of graphic, narrative and oral formats/media, but also be able to create new methods of gathering and analyzing source data to evaluate program effectiveness and analyze business processes.* Must have experience in meeting with analysts and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation.* Develop products tailored to senior technical and non-technical audiences to include business partners. Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.* Develop end-user technical procedure documents, standard operating procedures (SOP), concept of operations (CONOPS), strategic planning presentations, training materials, and reports of both a routine and time-critical nature.* Must be exceptionally skilled in in the use of Microsoft Power Point, Word, excel, Visio, SharePoint, and Power BI products.?Basic Qualifications* Bachelor's Degree in business discipline, plus 10 years of experience. Eight (8) years of relevant experience may be substituted for degree.* Ability to obtain Public Trust Clearance* US Citizen Federal Contract requirement * Ability to work in a matrix team environment, actively and effectively managing relationships with customers, build and release managers, technical teams, product development, project managers, and other application managers.* Experience leading information technology projects involving innovation and/or modernization.* Experience developing and reporting upon metrics relative to operational and financial performance.* Excellent organization and analytical skills.* Exceptional ability to communicate with leadership, staff and customersExternal Referral Bonus:IneligiblePotential for Telework:Yes, 100%Clearance Level Required:Public TrustTravel:NoScheduled Weekly Hours:40Shift:DayRequisition Category:ProfessionalJob Family:Business ProcessPay Range:Leidos is a Fortune 500----information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 38,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020. For more information, visit www.Leidos.com.Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to spam.leidos@leidos.com.All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Keywords: Leidos, Austin , Program Analyst, Senior, Professions , Austin, Texas

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