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Senior Business Systems Analyst

Company: Hanger, Inc.
Location: Austin
Posted on: April 8, 2021

Job Description:

Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With nearly 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom. Could This Be For You? As Hanger's Senior Business Systems Analyst you will review, analyze, and evaluate user needs to create systems solutions that support overall business strategies. You will also document system requirements, define scope and objectives, and create system specifications that drive system development and implementation. Utilizing your ability to work with others, you will function as a liaison between IT and users and have both business and technical expertise. As a subject - matter expert, you will configure system settings and options, plan and execute unit, integration and acceptance testing, and create specifications for systems to meet business requirements. May provide consultation to users in the area of automated systems. May lead cross-functional linked teams to address business or systems issues. Your Impact The Senior Business Systems Analyst will:

  • Work alongside the Enterprise Applications Team supporting the organization's application portfolio.
  • Generate business process descriptions, storyboards, business process descriptions, use cases, user stories, scenarios and workflow analysis
  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
  • Support end users by writing and maintaining user documentation; augmenting help desk support; and supporting training initiatives
  • Expresses recommendations based on client desires, product architecture, cost, quality, and delivery timelines
  • Collaborate across application and infrastructure teams to deliver solutions to complex mappings and business requirements.
  • Produce functional specifications and technical mapping documentation as required.
  • Actively contributes to ongoing process improvement.
  • Ensures SOX, HIPAA, and ITIL compliance.
  • Other duties as assigned. Minimum Qualifications To be formally considered for this opportunity, the following requirements must be met:
    • Bachelor's degree in business, computer science, or information systems. Equivalent 1:1 experience may be accepted in lieu of a degree.
    • 8 years of related experience as a Business Analyst to include:
    • 3 years working with ERP applications, preferably Oracle.
    • 2 years of experience with IT General Controls across legacy and ERP applications.
    • Experience working with cloud platforms and vendors.
    • Candidates with experience supporting supply chain preferred. Additional Success Factors The ideal candidate will also demostrate:
      • Ability to manage multiple projects simultaneously.
      • Deep understanding and experience working with and supporting ERP systems.
      • Strong understanding of financial shared services across an organization.
      • Very strong understanding of software development methodologies, practices, and processes
      • Healthcare Systems exposure a plus.
      • Experience with EHR/EMR systems a plus.
      • System integration experience a plus.
      • Strong analytical and communication skills required.
      • Thorough understanding of how to interpret customer business needs and translate them into functional and technical specifications.
      • Possess strong oral and written communications skills in order to clearly and effectively guide design, development, testing, and implementation.
      • Proven Ability to facilitate meetings to elicit and discuss requirements and gather specifications. Additionally, document and publish meeting minutes, when required.
      • Full Exposure and experience with Software Development Life Cycle involvement, including planning, analysis, design, testing and implementation
      • Understand the development lifecycle for application development and how project management processes & toolsets supports it. (TFS would be ideal)
      • Relevant experience with non-analytical degree or equivalent professional training may be substituted.
      • Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
      • Keep the patient at the center of everything that you do, building lifelong trust.
      • Foster open collaboration and constructive dialogue with everyone around you.
      • Continuously innovate new solutions, influencing and responding to change.
      • Focus on superior outcomes, and calibrate work processes for outstanding results. Our Investment in You Employees working at least 20 hours per week are eligible for the following benefits:
        • Competitive Pay
        • Health Insurance
        • Dental Insurance
        • Vision Insurance
        • 8 Paid Holidays per Year
        • Paid Vacation Time Off
        • Paid Sick Time Off
        • 8 hours of paid time to volunteer in your community
        • Floating Holiday
        • Life Insurance
        • Medical Flex Spend Account
        • Dependent Care Flex Spend Account
        • Free employee assistance program
        • 401(k)
        • Full-time employees are also eligible for short-term and long-term disability insurance

Keywords: Hanger, Inc., Austin , Senior Business Systems Analyst, Professions , Austin, Texas

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